Microsoft
Business Program Management - Community Affairs Communications Leader - Datacenter
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Overview
Microsoft’s Cloud Operations & Innovation (CO+I) team is responsible for the full lifecycle of Microsoft’s cloud infrastructure, spanning site selection, development, and operations. Our global footprint includes more than 400 datacenters in 34 countries. These facilities form the backbone of the Microsoft Cloud and are central to our commitment to reliable, secure, and sustainable digital infrastructure.
We are looking for a Community Affairs Leader in EMEA to focus on Community Communications. In this role, you will lead the community communication strategy to build trust, understanding, and support among communities, stakeholders, and internal decision-makers through strategic communications, local narratives and storytelling, stakeholder engagement, and reputation management. You will partner with the Community Affairs Managers, Communications, Public Affairs, and operational teams to ensure a consistent, authentic, and engaging approach to storytelling.
The Datacenter Community Affairs team secures Microsoft’s ability to build and operate datacenters by proactively managing community, local political, and reputational risk, while delivering meaningful local value to build and maintain our Social License to Operate.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
This role is primarily based in Dublin, IRL, with flexibility to be located in one of Microsoft's approved EMEA hub locations, including Milan, IT, Amsterdam, NL, or London, GBR, subject to business needs. This role is eligible for hybrid work, up to 3 days from the office.
Responsibilities
- Strategic Communications
- Develop compelling community-focused narratives that showcase global consistency, while highlighting local impact and social value.
- Storytelling & content creation
- Identify and develop high-impact stories across local datacenter development, community investment, sustainability, education, skills, innovation, and local partnerships by translating complex infrastructure, construction, and operational activities into clear and engaging stories.
- Drive coordination of production of a wide range of content including: Community impact stories, Case studies, Stakeholder briefings, Blog content, Event materials, Internal communications
- Stakeholder Engagement
- Partner with Community Affairs teams across EMEA, public affairs, communications, and policy teams to gather insights and identify storytelling opportunities, moments, and channels.
- Community Risk Management
- Identify hot topics for communication based on media and social media tracking.
- Operational Excellence
- Track engagement and storytelling performance metrics.
- Identify best practices and successful approaches that can be scaled across markets.
- Continuously refine content and messaging based on stakeholder feedback and outcomes in partnership with partner teams.
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Qualifications
Required Qualifications:
- Experience in Community Affairs, Communications, Marketing, PR, or related disciplines.
- Experience developing and executing a communication strategy and program across multiple countries, regions, or markets.
- Experience working across multiple stakeholder groups and functions.
- Experience with communication/marketing agency management.
Preferred Qualifications:
- Experience supporting large-scale infrastructure, datacenter, energy, construction, development, or Mission Critical projects.
- Corporate social responsibility (CSR), sustainability, ESG, or social impact communication experience.
- Experience of event planning and community-facing communications.
Background Check Requirements:
- Ability to meet Microsoft, customer, and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#COICareers | #EPCCareers | #DCDCareers #CommunityAffairsFY27
Pay Information
Business Program Management IC5 - The typical base pay range for this role across Ireland is € 101,100.00 - € 151,700.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html
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Business Program Management IC5 - The typical base pay range for this role across United Kingdom is £ 70,300.00 - £ 133,900.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html
Business Program Management IC5 - The typical base pay range for this role across Italy is € 85,700.00 - € 152,800.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/italy-corporate-pay.html
Business Program Management IC5 - The typical base pay range for this role across Netherlands is € 101,000.00 - € 170,800.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/netherlands-corporate-pay.html
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Equal Opportunity Employer
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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