QBE Insurance
Business Project & Program Management Lead
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Primary Details
Time Type: Full time
Worker Type: Employee
The purpose of this role is to support the oversight of programs and projects, ensuring insightful understanding of progress, risks, financials, alignment to objectives, etc.
Overview Of The Role
We are seeking an experienced Business Project & Program Management Lead to join the Change function, supporting both the Insurance and Reinsurance portfolios. Acting as a key link between Portfolio, Programme and Business stakeholders, you will provide visibility across change activity, ensuring senior leaders have clear, accurate and insightful reporting on project status, risks, dependencies, and financial performance.
- Work closely with Programme Managers, Project Managers, and Business Owners.
- Consolidate portfolio information.
- Produce executive-level reporting.
- Support governance activities across a complex change environment.
This role requires someone who understands how change is delivered within large organisations and can build strong relationships to influence, challenge, and drive accountability across multiple stakeholders.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact.
It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented, and kind.
Your New Role
- Produce insightful reporting and analysis on the health of the Insurance and Reinsurance change portfolios.
- Maintain project governance standards, methodologies, and reporting practices in line with PMO guidelines.
- Support Project Managers and Business Leads in monitoring delivery milestones and commitments, highlighting risks, issues, and potential impacts where appropriate.
- Monitor resource utilisation and support capacity planning across the change portfolio.
- Maintain and update portfolio roadmaps, ensuring accurate visibility of project status, progress, risks, and dependencies.
- Develop and track project performance metrics, providing regular updates to senior stakeholders and Change leadership teams.
- Identify, assess, and report portfolio risks, partnering with Programme Managers to support mitigation and escalation activities.
- Consolidate project, portfolio, and financial information to support senior leadership reporting.
- Act as a central point of contact for portfolio insights, reporting, and stakeholder communications, building strong relationships across Change and the business.
- Drive continuous improvement of PMO processes, governance frameworks, reporting tools, and project management templates.
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About You
- Experience within PMO, portfolio management, or change delivery environments, ideally within insurance, reinsurance, or financial services.
- Strong understanding of change delivery lifecycles, governance processes, and portfolio reporting within complex business environments.
- Experience producing high-quality reporting and dashboards for senior leadership audiences.
- Proficient in project and portfolio management tools such as MS Project, JIRA, and SharePoint.
- Strong stakeholder management skills with the confidence to influence, challenge, and build relationships with Programme Managers, Business Owners, and senior leaders.
- Proven ability to interpret and communicate complex project, risk, and financial information, providing clear and meaningful insights to support decision-making.
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Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee, you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important, so our flexible working opportunities are open to all, which can include part-time, job share, and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
To learn more about benefits of working with us, click Rewarding our people - QBE European Operations
Awards & Recognition [If applicable]
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- General Insurer of the Year 2026 at the British Insurance Awards
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
Skills
Coaching, Cost Management, Critical Thinking, Delivery Management, Intentional collaboration, Managing performance, Negotiation, Performance Management (PM), Process Improvements, Project Delivery, Risk Management, Stakeholder Management, Strategic Thinking, Team Management, Waterfall Model
Application Close Date: 04/08/2026 11:59 PM
How to Apply
To submit your application, click "Apply" and follow the step-by-step process.
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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