g2 Recruitment
Business rates officer
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Business Rates Officer | Revenues | Hybrid
An excellent opportunity has arisen for an experienced Business Rates Officer to join a Local Authority on an initial 6-month contract. This role offers hybrid working and would suit a candidate with strong NNDR knowledge who can confidently manage business rates accounts, billing, recovery and relief administration.
Location: Hybrid - London
Duration: 6 months (with potential extension)
Start Date: ASAP
Language: English
Engagement: Freelance / Contract
Key Responsibilities:
- Administer and maintain Business Rates (NNDR) accounts.
- Process changes in liability, occupation, ownership and property alterations.
- Calculate and issue bills, adjustments, refunds and account amendments.
- Assess and award mandatory and discretionary relief applications.
- Liaise with the Valuation Office Agency (VOA) regarding property valuations and account updates.
- Manage recovery processes including reminders, summonses and enforcement referrals.
- Respond to customer enquiries and resolve complex account queries.
- Ensure compliance with current Business Rates legislation and council procedures.
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Essential:
- Previous experience working as a Business Rates Officer, NNDR Officer or Revenues Officer.
- Strong knowledge of Non-Domestic Rates legislation and processes.
- Experience with billing, recovery, reliefs and account maintenance.
- Ability to interpret legislation and apply it accurately.
- Experience managing high-volume caseloads independently.
- Excellent customer service and communication skills.
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Desirable:
- Previous Local Authority experience.
- Experience using NEC, Northgate, Civica or similar revenues systems.
- Knowledge of VOA processes and property valuation appeals.
- Ability to hit the ground running with minimal supervision.
If this sounds like a job for you, please apply or send your CV to ruby.weaver@g2recruitment.com.
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