HM Revenue & Customs
Business Readiness Manager
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Business Readiness Manager 6 Month Contract with possibility to extend
Competitive Day Rate
Location
Birmingham/Leeds/Preston with hybrid working arrangements.
Role Purpose
The Business Readiness Manager will be responsible for leading the design and delivery of a business readiness framework for the Unity Programme. This will include criteria and measures, governance and ways of working to ensure that the approach is embedded and aligned with go-live preparations. It will also include risk analysis and resource modelling.
Key Responsibilities
Business Readiness Strategy and Planning
- Develop Business Readiness Strategy including proposed models for delivery across the Unity Cluster.
- Establish and implement readiness frameworks, methodologies, governance and reporting mechanisms.
- Define readiness criteria, acceptance measures and deployment requirements for business areas.
- Ensure readiness planning is embedded within programme and departmental delivery plans and stage gates.
- Lead readiness reviews and challenge business areas where gaps are identified.
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Stakeholder Engagement
- Build and maintain strong working relationships with senior leaders, business representatives and programme stakeholders.
- Facilitate engagement activities to secure commitment, sponsorship and ownership of change.
Experience
Essential Criteria
- Significant experience leading business readiness within large-scale transformation programmes.
- Experience of working with senior leaders and stakeholders.
- Significant experience of leading stakeholder engagement events such as workshops.
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Knowledge
- Strong understanding of business readiness and change management methodologies.
- Knowledge of programme and project management frameworks including MSP, PRINCE2 or Agile approaches.
- Understanding of governance, assurance and risk management processes.
Skills
- Strategic planning and organisational leadership.
- Excellent stakeholder engagement and influencing skills.
- Strong analytical and problem-solving capability.
- Effective communication and presentation skills.
- Ability to interpret complex information and translate it into practical business actions.
- Excellent facilitation and workshop management skills.
- Strong report writing and briefing skills.
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