Ramsay Health Care
Business Relations Manager
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Business Relations Manager
Woodland Hospital & Glendon Wood Hospital – Kettering
37.5 hours per week
Woodland & Glendon Wood Hospitals have an excellent reputation for the highest standards of care. We offer a wide range of surgical procedures together with extensive diagnostic and treatment facilities. As a fast-paced, quality healthcare provider, Woodland Hospital is a 28-bedded hospital, located on the outskirts of Kettering, delivering high standards of patient care to both private and NHS patients. Glendon Wood is our diagnostic and day case hospital situated on a separate site 3 miles from Woodland.
The Role
This exciting and strategic role involves supporting the Hospital Director in driving growth and increased referrals across all payor channels into the hospital and Ramsay Health Care as a whole, by developing and delivering excellent stakeholder engagement and communications.
The Business Relations Manager role has accountability for increasing and delivering targeted referrals and revenues by building strong links and effective stakeholder relationships across the referring healthcare community. You will work within a defined territory with the intent of increasing Ramsay’s market share, and brand awareness.
The successful candidate will organise and facilitate educational events and develop referral opportunities between consultants, GPs and other external stakeholders through various high-quality communication methods, both virtually and face-to-face. You will be responsible for developing an engagement strategy and delivering promotional activity.
The role will be supported by using analytics and data insight to ensure optimal use of time and resource for both new and existing referrers in order to develop your portfolio, and to identify opportunities for business development in line with the hospital’s strategic business plan and targets.
What you’ll bring with you
- Experience of working in a similar role within healthcare or proven track record in sales and account management environment.
- Exceptional organisational skills.
- Ability to work effectively in a team environment and autonomously in a field-based role.
- Excellent communication and negotiation skills.
- Tenacity and resilience; a strong desire to achieve targets.
- Strong IT literacy.
- Flexibility to work evenings and some weekends for planned schedule of events / hospitality.
- Full UK driving licence.
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Why join us?
At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:
Health, Wellbeing & Financial Security
- Private Medical Cover, with the option to add your partner and dependants
- Discounted Bupa Dental Insurance
- Life Assurance (Death in Service) x3 your base salary
- Private Pension, with Ramsay matching up to 5% after a qualifying period
- Employee Assistance Programme
Work–Life Balance
- 25 days annual leave + bank holidays, with the option to buy or sell additional days
- Flexible shift patterns, where possible
- Family friendly policies including enhanced parental leave
- Volunteer leave to support causes that matter to you
Career Development & Recognition
- Training and Development via the Ramsay Academy to support your career development
- Colleague recognition programme to celebrate our people
Lifestyle & Everyday Perks
- Access to our benefits platform, offering a wide range of discounts
- Cycle2Work scheme
- Subsidised staff restaurant, where possible
- Free parking on site, where possible
About Us
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees form the basis for our success.
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We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.
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