Derbyshire County Council
Business Services Assistant
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Closing date: 13 September 2026
An exciting opportunity has arisen within the Business Services Team for committed and flexible individuals to provide efficient and effective administrative support to the Starting Point Team.
You will be joining a friendly team of experienced Business Services Assistants. The role is varied, fast-paced and requires the ability to work as part of a team to meet deadlines.
What does a Business Services Assistant in the Starting Point Team do?
- Gathering and Inputting information onto a bespoke client database
- Supporting operational staff
- Taking calls on the professional advice line and signposting
- Working alongside a dedicated team of professionals supporting the front-door services for Children’s Services
Working arrangements
Working arrangements are 2 days in the office for full time. The team is based at County Hall in Matlock.
What we expect from our applicants:
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- Someone who can provide a timely and confident response to professionals and clients via the telephone and other communication methods.
- Confident in using ICT and bespoke systems.
- Willingness to learn and adapt to our service changes.
- Ability to work as part of a team undertaking a wide range of administrative duties.
- Experience of working in a busy office environment.
- Excellent organisational skills and ability to prioritise and work to deadlines.
- Ability to interpret information and analyse data.
- Be able to assist and support with streamlining processes.
- Have an understanding of confidentiality, GDPR and Data Protection.
- Previous financial experience would be beneficial.
- Enthusiasm and transferable skills.
Benefits
Employees have access to a range of benefits and discounts including:
- Access to the Local Government Pension Scheme
- 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
- Flexible working
- Training and development opportunities
- Paid travel expenses if required to travel to other sites
- Smarter travel scheme including access to the cycle to work scheme
- Supportive management and team
- Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
- Derbyshire rewards - offering hundreds of discounts and cashback
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Contact Information
Have a question about the role? Please contact cst.bsrecruitment@derbyshire.gov.uk and your request will be forwarded to the service.
If you would like to know more about Derbyshire County Council please click here.
Interview Details
Provisional interview date: W/c 21 September 2026
Interviews may be conducted via Microsoft teams and arrangements will be confirmed with candidates.
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