National Trust
Business Services Co-ordinator
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Summary
We’re looking for a Business Services Co-ordinator to join us at Calke Abbey. In this role, you’ll provide efficient, proactive, and flexible business services support across the property. Working as part of the wider Operations Team, you’ll help your team meet its objectives by ensuring a wide range of operational support and business services are delivered to a consistently high standard. Internally, you'll be known as a 'Business Services Co-ordinator (place based)'.
Salary: £17,303.52 per annum pro rata (based on full-time equivalent of £27,612)
Contract Duration: Permanent
Working Pattern: You'll work 1222 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. Typically, you'll work 23.5 hours per week. In Week 1, you'll work Monday to Wednesday. In Week 2, you'll work Wednesday to Friday.
Interviews will commence Thursday 17th of September
What It's Like To Work Here
One of the East Midlands’ top 10 visitor attractions, ghostly Calke Abbey is a high performing property. The unique visitor experience gives a vivid portrayal of a decaying country house, with the property’s interiors preserved but not restored. The team are passionate and committed to the property, and maintain exceptional standards of conservation.
What You'll Be Doing
Your responsibilities will include:
- Providing general business services support
- Records management
- Systems and process management
- Group bookings and events coordination
- Soft facilities management
- Finance administration
This is a busy place with a lot going on, and no two days are the same. You'll play a key role in supporting day-to-day operations and will often be the first person people see when they visit the office, or speak to when contacting the property. As a result, your advice and experience will be valued by colleagues across the wider team.
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Working with minimal supervision, you'll use your initiative to manage day-to-day duties and make routine decisions. You'll work closely with colleagues and volunteers to ensure everyone is working consistently and in line with relevant national systems and procedures.
You'll also build and maintain positive relationships with local supporter groups, contractors, suppliers, and other external stakeholders, while engaging with visitors as part of the role. In addition, you'll provide supervisory support to colleagues and help oversee volunteers and placements.
Who We're Looking For
We'd love to hear from you if you’re:
- Experienced in giving business support, along with responsibility for facilities or office supervision
- Good at communicating, both in writing and speaking
- Able to work as part of a team, but also on your own initiative
- Flexible and focused on people
- Happy to multi-task and manage your own priorities and workload
The Package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest, and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
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National Trust Place
Calke Abbey, Ticknall, Derby, DE73 7LE
Documents
- Business Services Co-ordinator (Place Based) - Career Level B.pdf
- RequirementsCompliance.Eligibility to Work in the UK
Additional Information
Closing Date: 13 September 2026
To apply for this vacancy simply click the 'apply' button in the top right-hand side of the page.
If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk
If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
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