PwC
Business Solutions Architect - Financial Services - Manager
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Job Description: Manager – Solution Design (Managed Services) – Financial Services & Private Sector
Line of Service
Internal Firm Services
Industry/Sector
Business Services
Specialism
IFS - Internal Firm Services - Other
Management Level
Manager
About the Role
PwC’s Managed Services delivers trusted expertise, rapid execution, and enduring outcomes by blending cutting-edge technology with deep operational insight.
As part of the Solutioning Team within the Managed Service Catalyst—a specialist group driving PwC’s managed services growth— this role focuses on designing scalable, process-led managed service solutions within:
- Financial Services (Banking & Capital Markets, Insurance, Asset & Wealth Management)
- Private Sector
Working alongside senior stakeholders, including Directors and Partners, you will:
- Bring deep expertise in business process design, operating models, and service delivery frameworks
- Translate client requirements into practical, deliverable solutions
- Focus on bid solutioning and bid writing, not technology architecture
Key focus: Shaping managed service opportunities to create lasting strategic, regulatory, and commercial advantage.
What Your Days Will Look Like
- Qualify & shape managed service opportunities, collaborating with senior stakeholders to:
- Understand client objectives, operating environments, and key constraints
- Develop bid strategies & win themes by crafting narratives that:
- Align client needs, policy drivers, and PwC differentiation
- Translate regulatory, policy, and operational requirements into scalable service designs
- Contribute to bid development, either as:
- Core contributor in writing high-quality responses
- Quality reviewer for technical accuracy & persuasiveness
- Inform pricing assumptions by working with commercial & finance teams:
- Analysing effort drivers, process volumes, and resource models
- Collate cross-functional teams (technology, delivery, risk, commercial) to:
- Ensure a cohesive, integrated solution design
- Support governance forums by:
- Preparing solutioning materials
- Addressing review feedback effectively
- Facilitate handover from solutioning to delivery, ensuring:
- Clear alignment of design intent and operational requirements
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This Role Is For You If You Have
Essential Experience
-
Proven track record in designing outsourced or managed services
❗ Ideally across complex, regulated environments (Financial Services/Private Sector).
-
Bid & solution design experience, including:
- Written responses for client proposals
- Stakeholder & client-facing delivery
-
Skills in translating technical/regulatory complexity into:
- Clear, persuasive narratives
- Client-focused solutions
-
Deep understanding of service design principles, such as:
- KPIs, SLAs, governance models, and control frameworks
-
Strong stakeholder engagement capabilities, including:
- Influencing Partners, clients, and internal governance forums
-
Experience coaching/mentoring others in:
- Solutioning & bid disciplines
What You’ll Receive from Us
PwC’s holistic benefits prioritise flexibility, well-being, and career growth:
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- Empowered work-life balance:
- Hybrid/office rotations (office, home, client site)
- Health & wellness support:
- Private medical cover + 24/7 GP access
- Annual 6 volunteering days
- Additional programmes for:
- Mental/physical wellbeing
- Financial/career guidance
- Protection & funding:
- Paid parental leave
- Enhanced parental support packages
- Lifelong learning:
- Access to PwC Academy and partner training
- Mentorship & coaching support
- Purpose-driven growth:
- Meaningful work to unlock innovation goals
- Team environments that prioritise trust and empathy
Technical & Soft Skills Sought
Required Skills
✅ (See full list in archives, but core emphasis on:)
- Business Process Outsourcing
- Solution Design
- Client-facing Presentation
- Regulatory/Compliance Alignment
Desired Soft Skills
🔹 Accepting Feedback 🔹 Analytical Thinking 🔹 Coaching & Leading Teams 🔹 Negotiation 🔹 Strategic Problem-Solving 🔹 Project Governance Refinement
(Full skills matrix includes +25+ other competencies.)
Travel, Visa & Clearance
- No travel requirements specified
- No government clearance required
- No work visa sponsorship available
Register Your Intent
"Are you ready to make an impact? Unlock exponential growth with PwC by applying your unique talent + experience—where talent is nurtured, challenges are transformed into learning journeys, and innovation starts with you.
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