Client Support

• Carry out needs analysis and effectively probe and question intelligently to gauge interest and the potential level of business.
• Handle objections; pre-empt them, identify solutions, communicate effectively and deliver to overcome them.
• Create and deliver compelling presentations, product demos, and sample solutions.
• Participate in solution envisioning both internally and externally with clients.
• Provide front line support, knowledge and expertise to clients wishing to integrate and connect to MC payment services/solutions framework.
• Design and develop proof of concepts that align to organizational objectives and external commitments.
• Delivery automated solutions utilizing a rapid development framework such as Altreyx. Will be responsible for leveraging external RestAPIs with third party.
• Responsible for overseeing the processing and delivery of mass payment files for large revenue clients.

Team Support

• Participate in Business Development and Sales activities.
• Monitor industry trends and best practices, working with the Head of Payments Solutions to determine alignment to strategy and future direction.
• Provide internal or external training sessions.
• Be a strong ambassador for Moneycorp.

Business Requirements

• Draft and review business requirements.
• Ensure business requirements are compliance with company solutions and overarching regulations.
• Follow sign off process and ensure that specific requirements are developed.
• Ensure change requests to project scope go through the defined authorisation process prior to implementation.
• Ensuring that all information is up to date.
• Complete relevant reports from meetings showing what was discussed and next course of action.

What We’re Looking For

Essential Knowledge, Skills & Experience

• Proven experience working with API-driven products, integrations, or platform solutions.
• Interest in technology, foreign exchange and payments and payment platforms/gateways such as SWIFT, Banks, Liquidity Providers, FPS, SEPA, ACH, RTGS et. al.
• Ability to utilize a wide range of development and data management tools such as RESTful APIS, Altreyx, Python and Perl.
• Exposure and expertise in working and dealing with a wide range for data formats, schemas and Structure. I.e. Standard SWIFT messaging formats such as MT940, MT942 and MT103s.
• Expertise in working with data analytic tools and platforms such as MS SQL and Tableau.
• Exposure, knowledge and expertise with FX payment and liquidity-based platforms and services.
• Experience with building and designing data workflow solutions.
• Exposure and expertise in working with FCA regulations.
• Exposure and ability to work with Restful APIs.
• Ability to work with Postman and other documentation tools such as JIIRA.
• Experience in creating documentation for upcoming releases/projects.
• Understanding and exposure to product development lifecycles.
• Ability to grasp and understand new payment rails and channels.
• Excellent stakeholder management skills with the ability to communicate effectively with both technical and non-technical audiences.
• Experience gathering business requirements and translating them into practical technical solutions.
• Demonstrated ability to deliver presentations, workshops, solution demonstrations, and client-facing consultations.
• Strong analytical, problem-solving, and solution design capabilities.
• Ability to work effectively in a fast-paced, collaborative environment with multiple stakeholders.

Desirable Knowledge, Skills & Experience

• Experience working with payment platforms, payment gateways, or related financial technology solutions.
• Knowledge of global payment rails including SWIFT, ACH, FPS, SEPA, RTGS, or similar networks.
• Experience within a high-growth, scale-up, or start-up environment.
• Exposure to product development lifecycles and Agile delivery methodologies.
• Prior experience in the UK or European market.

Education / Qualifications

• Degree Level
• Languages: Fluent English, both written and verbal. Additional languages would be advantageous.

What We Can Offer You

This role offers a competitive salary, plus a benefits package including private medical health insurance.

Location and Contract Type

This is a full-time, permanent position. The role is expected to be office-based in London, however, we have a flexible working policy which enables you to work up to 2 days from home.

Fostering a culture of belonging and inclusivity

We're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organization through Employee Engagement initiatives and value champion networks.

Like many of our peers, we recognize that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce.

Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.

Interested?

If this role sounds like a good fit for you, please click on the “Apply Now” button to submit your application.

For discover more about Moneycorp and how we’re leading the way in global payments and currency risk management, please visit our News Hub and various social media platforms Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn.