Business Support Administrator

Through advanced technology and our people’s expertise, our Training Transformation Services is modernising what’s possible in the training and preparation of our armed forces. With a real blended approach to learning and using the latest innovative systems and technology, we ensure our service men and women really are prepared for any situation.

Role & Responsibilities
In this role you’ll have the opportunity to make a real difference to the Royal Navy Training Design Service. As the Business Support Administrator, you’ll support the Integrated Training Design Service to deliver learning that is blended, active and provides customer delight.

Responsibilities

• To provide exceptional customer service on behalf of the Business Support Team to internal and external customers.
• Responsible for the coordination of meetings, and the maintenance and resolution of all administrative tasks associated.
• Accurately document meeting minutes, capturing key discussions, decisions, and action items to ensure clear communication and accountability.
• Support the coordination and delivery of contracted events, ensuring all logistical and administrative tasks are met.
• Responsible for maintaining support processes across the wider business, offering assistance where needed.
• Support with the co-ordination of new starter inductions, ensuring colleagues have the resources, access, and information required for a successful onboarding experience.
• Supporting visitors to site, processing documentation and escorting around site.
• Support in compiling data information and reports where required.
• Provide general administrative support, ensuring the efficient operation of day-to-day activities, keeping accurate records and proactively communicating with all key stakeholders.
• Manage office supplies ordering.
• Handle incoming communications, including emails and phone calls, and direct them appropriately.
• Ensure confidentiality and security of sensitive information at all times.
• Building strong stakeholder relationships internally and externally to positively contribute towards training transformation.
• Adhering to the Quality Assurance procedures and standards.
• Responsible for the continuous professional development of yourself.
• Follow security standards and system requirements to protect data and ensure smooth operations.
• Any other duties required to complete the Integrated Training Design Service.

Required experience

• Demonstrate previous experience in a business support environment.
• Demonstrate a passion for excellent collaboration, communication, customer service and be adept at building strong relationships.
• Demonstrate attention to detail, a passion for quality and be able to plan and multitask.
• Demonstrate a proactive, and solution-focused approach to tasks and challenges.
• Adopt a flexible approach to the role, adapting to evolving priorities and business needs.
• Work effectively both independently and as part of a team.
• Demonstrate excellent time management skills, meeting deadlines.
• Demonstrate excellent IT skills including the use of Microsoft Office and in house systems.
• Demonstrate basic meeting minutes skills.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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