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Business Support Administrator
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Staffordshire County Council
About Together4Children:
4 Local Authorities, Staffordshire County Council, Stoke-on-Trent City Council, Shropshire Council and Telford & Wrekin Council have come together in an innovative and forward-thinking Partnership.
Making a difference, every day:
Together4Children Regional Permanency Partnership is dedicated to transforming the lives of children and families across the region. We are looking for a highly organised, proactive and compassionate Business Support Administrator to join our committed Team. If you thrive in a role where attention to detail meets meaningful impact, this could be the perfect opportunity for you.
The role will consist of a hybrid working pattern consisting of both office base and home working. As a service we offer a flexible working approach and are happy to discuss the hours / working days for this role.
By working together, we aim to:
- Make best use of our collective resources to recruit, assess and support prospective adopters and foster carers across the region.
- Improve the quality and speed of matching for children through better planning and by having a wider choice of families.
- Provide high quality support to children and their families delivered through a combination of direct provision and effective partnerships.
- Provide all children and their families with the right support at the right time through a consistent permanency support offer available across the region.
- Respond to the regulatory requirements in respect of Adoption (including Non-Agency Adoptions and Intercountry Adoption).
Why join us?
Working with the Together4Children Permanency Partnership means being part of a team that genuinely cares, you'll benefit from:
- A supportive and inclusive working environment.
- Opportunities for professional development and training.
- Generous Local Government Pension Scheme.
- Flexible working options.
- The chance to contribute to life-changing outcomes for children and families.
Main Responsibilities
As a Business Support Administrator, you'll play a vital part in ensuring the smooth running of our Adoption Partnership. You'll provide high quality administrative support to Social Workers, Managers and Prospective Adopters, helping us to deliver an exceptional service to children.
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Your responsibilities will include:
- Managing and maintaining accurate case records and databases.
- Handling sensitive and confidential information with professionalism and in line with Legal requirements.
- Coordinating / minuting meetings, and documentation to a high standard.
- Supporting the progression of adoption assessments and approvals.
- Acting as a friendly, efficient point of contact for internal and external enquiries.
- Contributing to continuous improvement and development within the service.
The Ideal Candidate
The following minimum essential criteria will be used for shortlisting,
- Strong administrative experience
- Excellent organisational skills
- The ability to manage conflicting priorities
- Confident IT skills, including Microsoft Office and case management systems.
- A calm, supportive approach when working with sensitive situations.
- A commitment to safeguarding and promoting the welfare of children.
- A positive, team focused attitude and a willingness to learn and develop.
Closing date will be the 25.08.2026 and shortlisting will take place by the 28.08.2026. Interviews will be held during the week starting 01.09.2026.
Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Ian Mellor, Administration Officer/Premises Manager at Ian. mellor@staffordshire.gov.uk.
Our Recruitment Process:
We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role. Please note: The minimum essential criteria in the Ideal Candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes.
About Staffordshire County Council
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We are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
- We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
- We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.
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