Cumberland Council
Business Support Administrator - Adoption Team - CMB2621e
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Salary: £28,598 to £29,540 per annum
Hours: 37 hours per week
Location: Carlisle
Contract: Fixed-Term (14 months)
About This Opportunity
Join our dedicated Adoption Team as a Business Support Administrator, where you'll play a vital role in helping children and families through every stage of the adoption journey. This is a varied and rewarding position at the heart of a busy service, providing essential administrative and operational support to social workers, managers, prospective adopters, and adults accessing adoption records and support services.
- You'll coordinate key aspects of adopter recruitment and assessment processes, including processing Registration of Interest forms, issuing DBS and medical checks, managing references, and maintaining accurate records on our case management systems.
- You'll also provide administrative support across a range of adoption services, handling enquiries, processing invoices and purchases, arranging documentation, and taking minutes at important meetings.
A unique aspect of this role is supporting the Adoption Support and Intermediary Services, helping individuals access adoption information and reconnect with birth relatives. This includes managing sensitive records, responding to information requests, undertaking tracing activities, liaising with external agencies, and ensuring all activities are handled with professionalism, empathy, and confidentiality.
If you're an organised, detail-focused administrator who thrives in a varied role, enjoys working collaboratively, and takes pride in making a meaningful difference behind the scenes, we'd love to hear from you.
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This role is available on a fixed-term basis.
Who We’re Looking For
We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services, and shape a better future for our communities.
We’re also about potential over perfection and we can help you grow in the role and thrive in your career.
Be sure to take a look at the post specification (below) for the essential criteria for this role.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact Carole Lomas by email at carole.lomas@cumbria.gov.uk
DBS Checks
This role requires a DBS check. The level of check for this role is:
Enhanced DBS check – Children
Guaranteed Interviews
We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).
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If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Application and Interview information
Closing date: 17/08/2026
Interview date: TBC
If you experience any difficulties logging in to apply for this role, please contact the HR Systems team at HR.Systems@cumbria.gov.uk.
Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Please Read The Supporting Information
Post Specification
Please also refer to our Careers site to find out more:
- Our Staff Benefits
- Candidate Support
- About Cumberland Council
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