Business Support Administrator

At Skanska, we’re shaping the way we live, work and connect. As one of the world’s largest construction and development companies, we work together with customers, communities and partners to shape a better society.

You will be working in the Building Services OU based in 51 Moorgate in where we are responsible for delivering nationwide facilities management, including M&E support, cleaning, catering, and grounds maintenance, using technology for efficient planned and reactive services.

We are currently looking for a Business Support Administrator who will ensure that our delivery performance is in line with contract obligations and Building Services business processes.

As The Business Support Administrator, You Will

• Provide resilient support across sites, including cover for sickness and holidays, ensuring service delivery meets contractual performance standards.
• Maintain agreed KPIs and SLAs, ensuring best use of all resources to ensure targets are met while supporting sites and Contract Managers.
• Supporting the Contract Managers and Helpdesk team in reviewing subcontractor quotations and RAMS (Risk Assessments and Method Statements).
• Responsible for managing the company’s quality procedures on sites.
• Conduct regular quality checks of site logbooks and subcontractor works, serving as a support function for the contact for internal/external audits and compliance checks.
• Assist management in preparing reports for both client requirements and internal leadership teams.
• Support Contract Managers with pre- and post-audit activities, including closing actions, attending progress meetings, and identifying areas for improvement.