Business Support Assistant | 11098 | Permanent Contract | 29.6 hours per week

£21,477 to £21,819 per annum | (Grade D) | Based at Time and Tide Museum, Great Yarmouth

We are seeking an experienced Business Support Assistant to provide effective financial and administrative support across the Eastern Area Museum sites in Norfolk, part of Norfolk Museums Service, by maintaining an efficient income reconciliation process, completing varied administration tasks and facilitation of the bookings for group visits and commercial hires.

You will be part of the administrative team working with the Operations Manager and wider site teams for the three Museums in Great Yarmouth - Time and Tide, Elizabethan House and the Tolhouse Gaol as well as Cromer Museum in the eastern region. These are award-winning local museums with important collections of art, social history, photography, archaeology and natural history.

As our Business Support Assistant, you will

• Provide administrative and financial support to the Eastern Area Museum site teams, facilitating office operations and dealing with incoming and outgoing enquiries.
• Manage petty cash transactions, reconcile income and complete banking procedures in accordance with NCC regulations for all Eastern Area sites.
• Monitor and maintain accurate financial and visitor recording systems at Eastern Area museums, highlighting any anomalies and providing accurate reports on a regular basis.
• Be the main point of contact and manage all aspects of non-educational group bookings and commercial venue hires for the Eastern Area Sites liaising with colleagues from all departments to deliver the service required.
• Be an active member of the operational team, providing customer service and buildings management support to the Visitor Services Duty Manager and the wider Visitor Services Team as required.
• Support the Area and Duty Managers in their roles managing the buildings, assisting with contractor management and facilitating the maintenance and testing of building systems.

Below are some of the skills and experience you should be able to demonstrate: