Surrey County Council
Business Support Assistant
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Business Support Assistant
This permanent role has a starting salary of £28,546 per annum, based on a 36-hour working week.
We have a great opportunity to join our Continuing Care Team as a Business Support Assistant. We are looking for someone to provide comprehensive administrative support to our Adult Wellbeing Health Partnership (AWHP) team. Your working hours will be 9am – 5pm, Monday – Friday.
We support hybrid working with the right balance. We come together in person every Wednesday in Dakota and are expected to attend a further office of choice once a week. Please note that during your probation period (26 weeks), this role will be entirely office-based, all 5 days of the working week. After Local Government Reorganisation on 1st April 2027, this role is expected to be part of the new West Surrey Council.
Our Offer to You
- 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service
- Option to buy up to 10 days of additional annual leave
- A generous local government salary related pension
- Up to 5 days of carer’s leave and 2 paid volunteering days per year
- Paternity, adoption and dependents leave
- An Employee Assistance Programme (EAP) to support health and wellbeing
- Learning and development hub where you can access a wealth of resources
- Wellbeing and lifestyle discounts including gym, travel, and shopping
- A chance to make a real difference to the lives of our residents.
About The Role
You will be undertaking general administrative duties in order to provide support to a dispersed specialised central operational team within AWHP, where supervision at times is off site. You may be required to travel to other sites in Surrey to support operational functions.
You will need to have excellent Excel skills, quick and accurate data entry on mainframe database and excel spreadsheets. You will need to be able to both interrogate the database and interpret the data recorded which may be complex in nature. At times you will need to produce ad hoc reports from excel spreadsheets.
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You will have good communication skills both written and verbal as you will be expected to deal with telephone enquiries and a wide range of correspondence, case recording and scanning duties. In addition, you will have the skills to enable you to take notes and minutes of meetings. You will also be required to proofread/edit items for web supported team bulletin.
You will have a flexible, mature approach, will be well organised and able to work under pressure, on occasions, to tight deadlines. You will also have good customer service and excellent IT skills.
We are looking for someone who has the ability to work as part of a team within existing working protocols and procedures, whilst being proactive and using your initiative within the scope of the job role.
Your Application
In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:
- Proven ability to work in a busy environment, managing competing priorities effectively
- Strong written and verbal communication skills, with the ability to build positive relationships and work collaboratively with colleagues and customers
- Competence in using a range of IT tools and systems, including databases and Microsoft Office applications
- Professionalism and confidentiality when handling sensitive information and enquiries.
- Excellent organisational skills and ability to maintain accurate records and handle enquiries, with an understanding of confidentiality and data protection principles
- Willingness and ability to travel across service sites as required.
To apply, we request that you submit a CV and answer the following questions:
- Please tell us about the relevant experience or transferable skills you have that you can bring to this role?
- This role requires accurate record keeping and use of systems. How do you ensure information is recorded correctly, handled confidentially and used to support effective service delivery?
- Describe a time when you had to manage competing priorities in a busy environment. How did you ensure tasks were completed effectively and on time?
- What three qualities do you have that would make you a good Business Support Assistant and how do these qualities support Surrey County Council’s culture of collaboration, inclusivity, and adaptability?
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Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.
Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
For an informal discussion please contact Janet Kemp on 01737 737322 or at janet.kemp@surreycc.gov.uk.
The job advert closes at 23:59 on 31/08/2026 with interviews taking place in-person on 08/09/2026.
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council
Our Commitment
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview.
Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
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