Avon and Somerset Police
Business Support Assistant - South West Regional Organised Crime Unit (SWROCU)
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Job Description
Business Support Assistant - South West Regional Organised Crime Unit (SWROCU)
Full Time only
Fixed role – with manager discretion to work from home.
SWROCU Southern Hub, Exeter, near to EX2 7HQ
Please note that the location of the role will have an impact on the terms and conditions. If you have any concerns about your ability to regularly travel to this location using your own transport, then please speak to the hiring manager before submitting an application.
If you are applying from one of the Regional Forces, you will be seconded to SWROCU in line with the Joint Services Agreement and will remain on your home force terms and conditions and graded pay scale for the role. This recruitment platform is hosted by Avon and Somerset Constabulary.
Salary
- A&S: Sc4
- D&C: Grade 3
- Dorset – Scale 3
- Wiltshire – W5
Role Description
The South West Regional Organised Crime Unit (SWROCU) is seeking a motivated and enthusiastic Business Support Assistant to join our Business Team.
This is an exciting opportunity to play a key role within a dynamic and fast-paced environment, providing essential administrative and business support to a range of specialist teams across the Regional Organised Crime Unit. As a Business Support Assistant, you will contribute to the effective delivery of vital services that support our operational capabilities in tackling serious and organised crime across the South West region.
Working as part of a supportive and professional team, you will be required to manage a varied workload, demonstrate excellent organisational skills, and build effective working relationships with colleagues across the organisation. The role offers the opportunity to develop a broad range of skills, work both collaboratively and independently, and gain valuable experience within a unique and rewarding area of policing.
We are looking for individuals who are proactive, adaptable, and committed to delivering a high standard of customer service and administrative support.
SWROCU is a collaboration of police officers and police staff from the five South West regional forces. We’re part of a national network of nine ROCUs covering England and Wales.
We have more than 20 capabilities that staff and officers work in to Pursue offenders, Protect and Prepare individuals and organisations, and Prevent people from engaging in serious and organised crime.
Our capabilities are here to advise, to assist, or to fully adopt investigations.
We work with local forces and national partners to target and disrupt criminals posing the greatest risk of Serious and Organised Criminality (SOC). This includes offenders involved in cyber threats, economic crime, drug conspiracies, modern slavery and human trafficking, and child sexual abuse and exploitation.
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Police staff in one of our five regional forces can find out more about the work of this team and read first-hand accounts of people working at SWROCU at
You Can Find Out More About SWROCU On LinkedIn
We’re looking for committed people with the right skillset – or ambition to develop that skillset – to join us.
What We Can Offer You
- Flexible working – with many of our roles we can be flexible regarding working hours.
- Continuous professional development – we encourage and support career growth, giving you the opportunity of a flourishing career.
- Well-being support – we have many support mechanisms in place to assist in improving your personal health and wellbeing.
- Other perks include discounts and savings for you and your family on retail, dining out, holidays and theme parks to name just a few.
- Flexible local government pension scheme.
Fixed role – the successful candidate will be expected to attend the office however there will be manager discretion on working from home in line with business needs.
Essential Skills, Experience and Qualifications Required
- Must be computer literate with experience of using Microsoft packages such as Word, Excel, Outlook.
- Previous customer service administrative experience.
- Experience of collating information.
- Ability to research matters and write appropriate reports and emails.
- Effective communicator (face to face, over Teams and in writing)
- Ability to work on own initiative.
- Hold a driving licence.
Recruitment and Selection
Recruitment webinar: Tuesday 22nd September 2026 at 13:00
Hosted by the capability lead or a member of their team, this is an opportunity to find out more about the role, the team you would be part of, and ask any questions.
Please contact webinar@swrocu.com, whereby invites will be sent accordingly. Please note that webinars will not be recorded
General Data Protection Regulation (GDPR) - we would like to make you aware that this webinar will be a group video call which may show your personal details, such as your name and email address, to other attendees on the call. Attendees also need to be mindful of the misuse of personal data and information displayed in the webinar.
The closing date for receipt of applications is: 2300 Monday 28th September 2026
Shortlisting will take place week commencing: 28th September 2026
Assessments will take place week commencing: 5th October 2026
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Interviews will be held week commencing: 12th October 2026
How To Apply
All applications are processed through the Avon and Somerset Constabulary online Oleeo portal.
Contact for further information.
If you reach the assessment/ interview stage of a process and become a reserve applicant, we would like to retain your application. This will be pending further vacancies arising for the same role in a 6-month period. By giving your consent this does not prevent you from applying for any other opportunities.
Additional Information
Vetting and safeguarding
This post is subject to a higher security clearance at MV and SC – Management Vetting and Security Clearance Level.
To be eligible to apply for this role you must have a five-year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last five years.
In accordance with the National Vetting Policy, SWROCU are committed to safeguarding and operate safer recruitment processes, to ensure a police service that employees are proud to work for because they feel safe, valued and part of a happy and supportive work environment. All employees and volunteers therefore will be subject to background checks including vetting and references.
Police Barred and Advisory lists
Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the police for a minimum of five years from the date of listing in the case of gross misconduct, or three years from the date of listing in the case of poor performance.
Equality, Diversity and Inclusion
SWROCU is working hard to increase diversity and inclusion where communities are currently under-represented including Black, Asian and Minority Ethnic (BAME) communities, people of all ages, abilities, faiths, religions, gender, LGBTQ+ communities and those from disadvantaged or marginalised backgrounds who share our values and wish to make a difference to the communities we serve. All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.
Travel to Work Protocol
This is an incentive whereby staff working for SWROCU may be able to claim compensation for travelling to work if they meet a set criteria.
For more information, please refer to a copy of the protocol attached. Should you have any questions please make contact with travel@swrocu.com.
If you are interested to find out more information about this post, please email us at: info@swrocu.com
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