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Business Support Co-ordinator Apprentice
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Business Support Co-ordinator Apprentice
About the Role
Working closely with the recruitment team, you will play a key role in ensuring our candidates are fully compliant, our payroll processes run smoothly and our social media channels remain active and engaging. Your responsibilities will include:
- Managing candidate compliance and ensuring all mandatory documentation is accurate and up to date, in line with the fair work agency and our clients
- Speaking with candidates to obtain outstanding compliance documents and maintaining excellent relationships throughout their journey with us
- Processing weekly timesheets and uploading them to our finance system
- Preparing remittances and processing contractor payments accurately and on time
- Reconciling accounts using managed self-bill invoices and Xero
- Supporting the day-to-day finance administration of the business
- Creating and scheduling engaging content across LinkedIn, Instagram and Facebook
- Promoting live vacancies and helping to grow our online presence
- Providing general administrative support to the recruitment team as required.
Requirements
Essential qualifications
- GCSE in: English (grade 4)
- Maths (grade 4)
Skills
- Administrative skills
- Attention to detail
- Communication skills
- Creative
- Customer care skills
- Initiative
- IT skills
- Organisation skills
- Presentation skills
- Team working
Other requirements
- About You
We're looking for someone who is:
- Highly organised with excellent attention to detail
- Confident speaking with candidates and building strong professional relationships
- Able to manage multiple tasks and work to deadlines
- Proactive, reliable and able to work independently
- Comfortable using Microsoft Office, particularly Excel
- Experience using Xero is desirable but not essential
- Interested in social media and confident creating engaging content
- Keen to learn, develop and build a long-term career within a growing business.
Experience in recruitment administration, compliance, payroll, finance or a similar administrative role would be advantageous, although full training will be provided for the right candidate.
Training
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails
- Create proposals
- Perform financial processes
- Record and analyse data.
Examples include MS Office or equivalent packages.
Able to choose the most appropriate IT solution to suit the business problem.
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Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including:
- Emails
- Letters
- Files
- Payments
- Reports and proposals.
Makes recommendations for improvements and present solutions to management.
Drafts correspondence, writes reports and able to review others' work.
Maintains records and files, handles confidential information in compliance with the organisation's procedures.
Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement.
Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.
Demonstrates ability to influence and challenge appropriately.
Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Uses the most appropriate channels to communicate effectively.
Demonstrates agility and confidence in communications, carrying authority appropriately.
Understands and applies social media solutions appropriately.
Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
Is able to review processes autonomously and make suggestions for improvements.
Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
Manages resources e.g. equipment or facilities.
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Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report.
Plans required resources to successfully deliver projects.
Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator Apprenticeship - Training Overview:
- Develops core knowledge, skills and behaviours for effective business administration
- Attend monthly meetings and bi-monthly progress review meetings with your Tutor
- Complete English and maths functional skills if required
- Fulfil off-the-job training requirements
- Receive day-to-day mentoring and support in the workplace
- Focuses on real workplace responsibilities and practical application
- Prepare for and complete the End Point Assessment (EPA), comprising a portfolio-based interview and project presentation to demonstrate occupational competence
What We Offer
- Office-based role in Altrincham with a friendly and supportive team.
- A varied position where no two days are the same.
- Opportunities for training, development and career progression.
- The chance to be part of an ambitious and growing specialist recruitment business where your contribution will make a real difference.
Wage
£14,976 a year
Hours
Monday - Thursday 9.00am - 5.00pm and Friday 9.00am - 2.00pm (32 hours per week).
Start date
Monday 9 November 2026
Duration
1 year 6 months
Positions available
1
About this employer
Join the growing team at We Do Social Work, a specialist recruitment agency serving the Public Sector, Third Sector and NHS. Based in Altrincham, this varied role combines compliance, payroll, finance support and social media marketing.
After this apprenticeship
Completing the Business Administrator apprenticeship sets you up for real success. You'll finish the programme with the skills, confidence, and experience to take ownership of tasks, work professionally across the business, and make a noticeable impact. Apprentices go on to secure a permanent role within their organisation, using the strong foundation they've built to progress and shape their future career.
Contact
The contact for this apprenticeship is:
- TOTAL PEOPLE LIMITED
- Jane Smith
- janes@totalpeople.co.uk
- 0161 674 8158
The reference code for this apprenticeship is VAC2000058959.
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