Business Support Co-ordinator Apprentice

S1ST LTD - INTERNAL
Manchester (M3 3JE)
Closes in 17 days (Friday 30 October 2026 at 11:59pm)
Posted on 12 October 2026

Summary

Join the growing team at We Do Social Work, a specialist recruitment agency serving the Public Sector, Third Sector, and NHS. Based in Altrincham, this varied role combines compliance, payroll, finance support, and social media marketing.

Wage: £14,976 a year

Training course: Business administrator (level 3)

Hours: Monday - Thursday 9.00am - 5.00pm and Friday 9.00am - 2.00pm (32 hours per week)

Start date: Monday 9 November 2026

Duration: 1 year 6 months

Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

About the Role

Working closely with the recruitment team, you will play a key role in ensuring our candidates are fully compliant, our payroll processes run smoothly, and our social media channels remain active and engaging. Your responsibilities will include:

• Managing candidate compliance and ensuring all mandatory documentation is accurate and up to date in line with the fair work agency and our clients
• Speaking with candidates to obtain outstanding compliance documents and maintaining excellent relationships throughout their journey with us
• Processing weekly timesheets and uploading them to our finance system
• Preparing remittances and processing contractor payments accurately and on time
• Reconciling accounts using managed self-bill invoices and Xero
• Supporting the day-to-day finance administration of the business
• Creating and scheduling engaging content across LinkedIn, Instagram, and Facebook
• Promoting live vacancies and helping to grow our online presence
• Providing general administrative support to the recruitment team as required

If you're looking for a role where you can build your skills, take on responsibility, and grow with an expanding organisation, we'd love to hear from you.

Where you'll work

Room 163 Quay Street Manchester M3 3JE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider: TOTAL PEOPLE LIMITED

Training course: Business administrator (level 3)

What you'll learn

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:

• Write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information, and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports, and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor, and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.