About Us

VolkerLaser repairs, strengthens, and waterproofs concrete and steel structures, offering a tailored package of specialist works to clients across the UK. Our structural solutions include bridge deck waterproofing, expansion joints, concrete repair and cathodic protection works, steel repair and strengthening work, carbon fibre and temporary works, jacking, and bearing replacement. We also provide specialist lightweight decking and access solutions, as well as being specialists in long bridge and cable refurbishment.

About the Role

VolkerLaser is seeking a highly organised and proactive Business Support Coordinator to join its Team based at our Worcester Head Office. This role is responsible for delivering an efficient and effective administrative service to the business, ensuring that all documentation and administrative processes are managed in line with VolkerLaser's procedures and standards.

The successful candidate will play a key role in maintaining accurate records, supporting project teams, and promoting the effective use of business systems to ensure consistency, compliance, and operational efficiency across the organisation.

Key Responsibilities

• Maintain document control processes regarding non-revisable documents, ensuring appropriate capture and storage of soft and hard copy material, particularly to ensure all incoming and outgoing correspondence is logged, scanned and uploaded to Workspace/Asite according to the project protocol.
• Good receipts for office and sites across the UK for allocated suppliers.
• Cover effective reception service; answering phone calls, greeting visitors, etc.
• Prepare meeting rooms for important meetings, ensuring all required equipment/refreshments are available.
• Assist the document controller and be able to provide holiday/sickness cover for key doc control tasks.
• Process site waste management plans, lessons learnt, close calls and events, raise NCRs, etc. on behalf of the site teams.
• Provide cover for the office to ensure post is handled correctly.
• Assist with booking hotels, trains, and flights.
• Process expenses as and when required for operatives and Senior Managers where necessary.
• Produce reports as and when required.
• Input weekly timesheets for operatives.
• Handling ICT requests for returning or ordering of equipment.
• Ordering of goods, i.e., Sundries for office, PPE, etc.
• Assist with Sentinel Administration where required.
• Manage meeting room bookings and allocations.
• Process subcontractor payments where required.