East Sussex County Council
Business Support Consultant
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Do you thrive on juggling priorities, building customer relationships and making things happen? If so, we'd love to hear from you. Join us as our next Business Support Consultant.
We are seeking a highly organised and customer-focused Business Support Consultant to support the delivery of ICT and traded services. This varied role combines business support, customer relationship management, financial administration, software licensing and project coordination. You will work closely with customers, suppliers and colleagues to ensure high-quality service delivery, manage budgets and invoicing, support service improvements and help develop new business opportunities. This is an excellent opportunity for a proactive professional with strong communication, organisational and financial skills to make a real impact.
We are looking for candidates who:
- Have excellent organisational skills and can effectively manage a varied workload, competing priorities and deadlines with minimal supervision.
- Are committed to delivering outstanding customer service and building positive relationships with customers, partners, suppliers and colleagues.
- Can analyse, interpret and present information clearly, including financial and performance data.
- Have strong communication skills and can adapt their approach to engage effectively with a range of audiences.
- Are confident using Microsoft 365 applications and have experience of finance systems such as Oracle or similar enterprise resource planning software.
Please download the job description and person specification [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/cs/groups/public/documents/document/ytew/mtm0/~edisp/ucmfa10134066.docx] for more information.
When writing your supporting statement be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education or personal interests.
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For guidance on how to write an application see our how to apply page [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/10005] and our statement on the use of AI [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/23001].
Interviews will take place in person at East Sussex County Hall, Lewes, East Sussex. Interviews will be taking place week beginning 14th September 2026. If you are unavailable on these dates let us know and we may be able to schedule an alternative date to interview you.
Candidates who meet certain criteria are given priority when we shortlist. See our priority status page [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/10009] for details.
This is a rare opportunity to combine customer engagement, business support, finance and ICT service delivery in one varied and impactful role. You'll work with schools, council services and external partners, helping to shape services, improve customer experience and support business growth. If you're looking for a role with real variety, autonomy and the chance to influence how services are delivered, this could be the perfect next step.
We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/11003].
Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.
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For an informal discussion about this opportunity contact Keith Renshaw, Traded Services, Commercial and Partnerships Manager, keith.renshaw@eastsussex.gov.uk or Jon Osborn, Schools ICT Manager, jon.osborn@eastsussex.gov.uk to request a MS teams call or phone call.
I’ve learned so much during my time at East Sussex and I’m still learning. I really look forward to coming to work in the morning. Robia, Senior Support Worker
For work that makes a difference, choose East Sussex!
Additional Information
This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to https://www.gov.uk/dbs-check-applicant-criminal-record. Please note that we require evidence of an overseas police check if you have lived or worked abroad.
Your starting salary will be pro rata if the above position is part-time or term-time only.
If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to https://www.gov.uk/browse/visas-immigration/work-visas.
If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.
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