Poole Town Council
Business Support Coordinator
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SCP 13-17 (£30,023 – £32,046) | 37 hours per week | Hybrid Working
Help shape the future of Poole
Poole Town Council is seeking a highly organised and motivated Business Support Officer to join our small and friendly team.
This is a varied and rewarding role at the heart of local government, supporting the Town Clerk in delivering services that make a real difference to residents, community groups, councillors and allotment tenants across Poole.
No two days are the same. One day you could be helping to organise a civic event for the Mayor, Deputy Mayor and Sheriff of Poole, updating the Council website or supporting a committee meeting. The next, you could be managing allotment records, assisting residents with enquiries or helping to prepare reports and correspondence.
About the role
You will provide confidential administrative support across a wide range of Council activities, including:
- Supporting the Town Clerk and Council administration
- Managing allotment records, waiting lists and tenancy documentation
- Responding to public enquiries and stakeholder correspondence
- Supporting the Mayor, Deputy Mayor and Sheriff of Poole with civic engagements
- Preparing meeting papers and assisting with Council meetings
- Updating the Council website and digital communications
- Maintaining accurate records, databases and filing systems
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About you
We are looking for someone who:
- Has excellent organisational and administrative skills
- Communicates confidently and professionally
- Enjoys working with people and delivering excellent customer service
- Can manage competing priorities and work independently
- Has strong IT skills, particularly Microsoft 365
- Pays close attention to detail and maintains confidentiality
Experience in local government, committee administration, website management or allotment administration would be advantageous, but we welcome applications from candidates with transferable skills and a commitment to public service.
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What we offer
- Hybrid working arrangements (at least three days in the office)
- Generous Local Government Pension Scheme (see recruitment pack for information)
- Generous annual leave entitlement (23 days, rising to 26 days after 5 years of service, plus two ‘statutory’ days and bank and public holidays)
- Nationally negotiated pay awards
- Flexible and supportive working environment
- Opportunity to contribute directly to the development of Poole Town Council and the local community
- Training and professional development opportunities
Join us
If you are looking for a role where your work has a visible impact on the local community and where you can develop a broad range of skills within a new and developing council, we would love to hear from you.
Closing Date: 17 September 2026 (12noon)
Telephone Screening: 18 September 2026
Interview Date: 22 September 2026
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