Robert Walters
Business Support Management Associate
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Business Support Management Associate
Company: JP Morgan
Location: Bournemouth
Contract: Initial 6 months
Working Pattern: Hybrid - 4 days in the office
Pay type: PAYE
We are seeking a Business Support Management Associate to join JP Morgan in Bournemouth on an initial 6 month contract.
You will support governance, risk and control activities within the global Document & Business Solutions (DBS) function, helping strengthen controls, manage operational risks and drive continuous process improvement.
Key Responsibilities
- Support risk and control assessments, monitoring, testing and process reviews.
- Identify control gaps, investigate root causes and track remediation actions.
- Maintain governance, procedures and controls documentation.
- Produce regular and ad hoc reporting on operational risk, compliance and process performance.
- Coordinate stakeholder walkthroughs, audits and control reviews.
- Support operational incident management, third-party oversight and privacy compliance activities.
- Partner with Audit, Compliance, Operational Risk and business stakeholders to ensure effective controls.
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Key Requirements
- Experience in financial services or another regulated environment.
- Background in operational risk, controls, compliance, audit, quality assurance or governance.
- Understanding of risk management, control frameworks and compliance requirements.
- Strong analytical, problem-solving and stakeholder management skills.
- Excellent documentation and organisational skills, with the ability to manage multiple priorities.
- Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint and Visio.
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We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at adjustments@robertwalters.com to discuss how we can support you.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
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