Norfolk County Council
Business Support Officer
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Business Support Officer | 10923 | Fixed Term Contract until 31 March 2028 | 37 hours per week | £26,824 to £28,142 per annum (Scale E) | Wymondham
We have an exciting job opportunity for a full-time Business Support Officer within the Communities and Environment Business Support & Development team. The team provides support and carries out a wide range of tasks across the service, however this role will predominantly support the Trading Standards - Norfolk Calibration Services based at Hethel Engineering Centre.
We are looking for someone who is flexible, proactive, with great communication skills. You will be able to forward plan and deliver high standards in all aspects of your work whilst delivering great customer service. Knowledge of My Oracle Procurement would be useful but not essential as full training will be provided.
If you have previous administrative experience and are looking for a challenge, we would love to hear from you.
Below are some of the skills you should be able to demonstrate:
- Excellent knowledge of IT systems, specifically Microsoft Outlook, Word, Excel, MS teams, and SharePoint
- Strong customer service and communication skills
- Good organisational skills and the ability to prioritise your workload
- An eye for detail and the ability to quality check documents to ensure accuracy
- Some experience of process reviewing and having the confidence to put forward your own ideas for improvement
- A team player with a ‘can do’ attitude
- Ability to work to tight deadlines
- Professional conduct and ability to manage sensitive information
- An awareness of data protection and information management
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The successful applicant must complete a DBS check prior to commencing employment.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part-time, remote, and hybrid working – dependent on your job role and business need
- Financial benefits such as:
- ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema, and days out. [https://norfolk.rewardgateway.co.uk/Authentication/Start]
- A Blue Light card [https://www.bluelightcard.co.uk/] for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments, and dependants’ pensions
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first-class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
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Before you apply, we recommend reading the full Job description and person specification [https://nccjoblibrary-buhfawbxbvb6brdj.a03.azurefd.net/10923_Business Support Officer_JD.docx] to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions [https://www.norfolk.gov.uk/jobs-training-and-volunteering/work-at-norfolk-county-council/vacancies/recruitment-information-for-candidates] here.
Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle [https://eur02.safelinks.protection.outlook.com/?url=https://fa-eqie-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/faces/FndOverview?macKey=ACA1GN/cSRKlOeLU&_afrLoop=8587015335213240&_afrWindowMode=0&_afrWindowId=mx7eds1sa&_adf.ctrl-state=qofe3tmob_108&_afrFS=16&_afrMT=screen&_afrMFW=1163&_afrMFH=525&_afrMFDW=1280&_afrMFDH=720&_afrMFC=8&_afrMFCI=0&_afrMFM=0&_afrMFR=158&_afrMFG=0&_afrMFS=0&_afrMFO=0&data=05|01|emma.croll@norfolk.gov.uk|711048ee91fb439ca0df08dab8f3665c|1419177e57e04f0faff0fd61b549d10e|0|0|638025652768647030|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=ZyIhjqXgq6+G/TmYvqyLbRm/Z/VHZfFXi4/YMeOq+p8=&reserved=0] using your @norfolk.gov.uk or @nccal.ac.uk email.
Redeployment closing date: 26 July 23:59
All other applicants closing date: 9 August 2026 23:59
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