NHS England
Business Support Officer
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To provide comprehensive, effective and efficient data management and administrative support to the Regional Delivery Directors
The role will also support the building of a shared approach with colleagues in strategic planning and Delivery function.
As a Business Support Officer (North East and Yorkshire), the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the North East & Yorkshire region for NHS Estates Division.
In Particular The Post Holder Will
- Provide high quality project, service, initiative and administrative support including information and analysis.
- Undertake reporting and analysis of information to support deliver.
The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives.
Key Functional Responsibilities
Project Management
- Undertake information/project analysis.
- Participate in relevant internal and external working groups/projects to provide information/analyst advice and support.
- Analyse and report on data and monitor the processing of data and information.
Financial and Physical Resources
- Support and inform the requirement and targeting of resources, monitoring spend by providing high quality information and analysis.
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People Management (as Required)
- Participate in the recruitment processes.
Information Management
- Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner.
- Maintain administrative and information resources.
Research And Development
- Undertake auditing of projects, services and initiatives.
Planning and Organisation
- Support implementation of project, service, initiative through timely and relevant information analysis and administrative support.
- Plan and organise meetings or events and assist in the diary management requirements of individuals in connection with portfolio of work.
Policy And Service Development
- Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management.
About NHS England
NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.
Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services.
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In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.
Recruitment Process
If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
We cannot offer visa sponsorship for any vacancies.
Contact Information
For further details / informal visits contact:
- Name: Mark Holloway
- Job title: Estates Delivery Director (North West)
- Email address: Mark.holloway7@nhs.net
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