Manage diaries and organise key meetings including the preparation of documentation for and formal minuting within a sensitive and highly confidential environment. The postholder will be responsible for the administration for the Changing Futures Hub including accurate and timely record keeping by the service.

Principal Accountabilities:

1. To promote and safeguard the welfare of vulnerable adults supported by the Changing Futures Service.
2. To co-ordinate the multi-agency groups that operate in the support of Changing Futures:
   • Keeping information records such as action logs up to date
   • Taking minutes of meeting
   • Supporting colleagues in securing accurate and timely information from various sources as part of regular reporting process.
   • Ensure the relevant multi-agency analytical products are prepared and circulated to partner agencies
3. Work with the partners and senior colleagues to prioritise meetings, calls and workload, using their own judgement and initiative to provide responses and advice, ensuring high levels of confidentiality are maintained for vulnerable people.
4. The postholder will require an understanding of the Changing Futures Service and severe and multiple disadvantage (SMD). They will be expected to work with established networks and to develop their own and to contribute to the development of constructive relationships with other agencies and professionals, such as health professionals, police, voluntary community sector etc, to facilitate a good working environment for all staff concerns.
5. The postholder will ensure that adherence to the Health and Safety risk assessments are met and will escalate any issues identified to their line manager.
6. Collate and coordinate client information from multi-agency partners for all key meetings sufficiently in advance to ensure background information is effectively prepared and can be used in the meeting to progress the actions that are outlined during case meetings so that informed decisions can be made. The information is highly sensitive and confidential.
7. To be responsible for accurate undertaking of various financial procedures using the e-business suite, including raising orders and invoices, receipting payment of invoices and payment of grant claims. Maintain accurate and concise financial records in preparation for the quarterly and annual budget submissions to grant funding bodies.
8. Provide a high quality and efficient first point of contact for the operation of the service to partners, and ensure communication channels between key groups, colleagues, members of the public or other agencies are effective and meet Changing Futures demands. Responsible for identifying the most appropriate channels of communication.
9. Investigate and respond to queries/enquiries, efficiently. These duties will include information/materials of a confidential nature which may require a degree of interpretation and initiative in their processing and dissemination.
10. Assist in the administrative support for specific projects relating to Changing Futures, this could be the development and maintenance of action plans ensuring timescales are met this includes ensuring the service is compliant and effective in the use of the new database system that has been introduced.
11. The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull City Council, as your employer and you as an employee of the council. In addition to the Councils overall duties, the post holder has personal responsibility for their own health, safety and wellbeing and that of other employees; additional and more specific responsibilities are identified in the Council’s Corporate H&S policy.

NC4918.Business Support Officer.docx

Compensation Grades:

GRADES 4.

Pay Ranges:

£25,583.00 - £26,403.00

Job Classifications:

3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post)

Benefits of Working of Hull City Council:

• A competitive salary
• An excellent pension through the Local Government Pension Scheme (LGPS)
• Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
• Career development and learning experiences from a range of training courses and learning methods
• Supportive and forward-thinking culture
• Great career development opportunities

Please ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.

We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Online searches, including social media, may be carried out as part of the recruitment process.