Scottish Government
Business Support Officer
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Looking for a flexible part-time opportunity to develop your skills and gain valuable experience at the heart of the Scottish Government?
The Business Management Support Officer role sits within the Communications and Ministerial Support Directorate, supporting the Directorate and Divisional business management function. The team provides essential support services that help colleagues across the Directorate work effectively and ensure key business processes run smoothly.
This varied role offers the opportunity to contribute to a wide range of administrative and business support activities while working with colleagues and stakeholders from across the organisation. The main objective of the role is to support the efficient day-to-day operation of the Directorate, while developing knowledge, skills and experience of business management processes within the wider Scottish Government corporate environment.
This is part time role (3 days per week).
RESPONSIBILITIES
Responsibilities:
- Support the provision of diary and mailbox Personal Assistant support.
- Provide support on work activities at directorate and divisional level such as; corporate improvement activities, regular divisional commissions and projects, pool car management, communications division daily tasks and team mailbox support.
- Support the management of our divisional and directorate recruitment and induction processes.
- Lead the management of our directorate recruitment mailbox and vacancy review process.
- Support the delivery of weekly, monthly and ad-hoc meetings, including; preparing and distributing agendas and noting actions and ensuring they are followed up.
- Provide resilience support to the other A Band colleagues within the Business Management Team across a range of Personal Assistant / administrative / finance duties, you will also assist colleagues across our divisions as required.
- Ensure that all tasks are carried out to a high standard, managed and handled in line with corporate targets while consistently considering improved ways of working.
- Liaising with both internal and external stakeholders to ensure that all tasks are completed accurately and on time.
- You will be supported to develop your knowledge and understanding of the business function within the wider corporate landscape, and you will be given the ongoing support that you need to develop your career path.
QUALIFICATIONS
Success profile: Success profiles are specific to each job and they include the mix of behaviours and experience criteria that candidates will be assessed on.
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Experience:
- Excellent verbal and written communication skills, with experience providing high-quality administrative support to senior leaders, building strong working relationships with internal and external stakeholders, and collaborating effectively across teams.
- Excellent administration and organisational skills, with experience working in a fast-paced office environment, proficient use of Outlook, and the ability to adapt to changing demands while effectively prioritising and managing workloads.
Behaviours:
- Changing and Improving – Level 1
- Working Together – Level 1
- Communicating and influencing – Level 1
- Leadership – Level 1
You can find out more about Success Profiles Behaviours here Behaviour levels - Success profiles: candidate guide - gov.scot
How to apply:
Apply online, providing a CV and supporting statement (of no more than 750 words) providing evidence of how you meet the behaviours, experience and technical skills listed in the Success Profile above. Both the CV and the supporting statement provided will be assessed against the criteria for the role.
Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.
Skilled Worker sponsorship is not available for this role. As a result, we are unable to appoint candidates who require Skilled Worker sponsorship now or in the future. Applicants must have an existing and ongoing right to work in the UK.
If invited for further assessment, this will consist of an interview and presentation.
Assessments are scheduled for w/c 12 October 2026 however this may be subject to change.
Apply before 23:59 on 4 October 2026. This post is open to internal candidates and Common Citizenship Organisations only (external candidates and staff from UK Other Government Departments are not eligible to apply for this vacancy).
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Recruitment Principles:
As a government organisation, we adhere to the Civil Service Commission Recruitment Principles and we investigate any complaints received in relation to recruitment cases.
About us
The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. Our staff are part of the UK Civil Service, observing the Civil Service Code and working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.
As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.
Working pattern:
This is a part-time role, working 3 days per week. We offer a range of flexible working options, depending on the needs of the role. Please contact us if you have specific questions about the working pattern.
Security checks:
Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks – Identity, Right to work, Employment History and a Criminal Record check (unspent convictions).
You can find out more about BPSS on the UK Government website, and read about the Government Vetting Charter, or about all the different levels of security checks in our Candidate Guide. Internal candidates may need to gain higher security clearance than they currently hold if successful in their application.
Equality statement:
We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.
Further information:
Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.
Read our Candidate Guide for further information on our recruitment and application processes.
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