Dorset Council UK
Business Support Officer - Children's Spoke
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If you enjoy variety in your work, we are offering an exciting opportunity to join us in the Chesil Locality business support team. This team provides administrative support to a range of operational services supporting our local families. You will work alongside supportive colleagues helping us to achieve the best outcomes for our residents, communities, and businesses across the county.
What You Can Expect To Be Doing
- You will be part of a team of business support colleagues, providing good quality business support to operational staff within Children’s Services.
- The service is also working towards the digital transformation of our services where it is appropriate and beneficial to do so. Therefore, being able to embrace change and adopt new ways of working is essential.
- The roles also involve speaking to and communicating with external partners, wider services within the council, operational staff, and our residents; therefore effective communication skills, both spoken and in writing, are essential. This includes an excellent telephone manner.
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- We are seeking individuals who are proactive and motivated, able to prioritize their work and meet deadlines using their initiative while working within set guidelines.
- Attention to detail and accuracy are key skills along with a good understanding of the need for confidentiality as much of the information we deal with is of a sensitive nature.
- Good IT skills, including the use of Microsoft packages e.g. Word and Excel, are essential although training will be provided for our in-house systems.
- We work a blend of home and office-based working; however, there is an expectation for attendance in the office on a minimum of 1 day a week or more frequently when there are business needs or training/workshops to attend, so a degree of flexibility is required.
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