London Borough of Lambeth
Business Support Officer (Family Help)
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Job Description
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Business Support Officer REF: 2067
SO2: £42,912 pa rising in annual increments to £44,235 inc LW.
12 Month Secondment/ Fixed Term Contract and Full Time
Hybrid working
Enabling Great Practice Through Outstanding Support.
Our Family Help Team is looking for an organised and proactive Business Support Officer to provide high-quality administrative support to a busy and dynamic service.
Business Support Officers are essential to the success of Family Help services, ensuring practitioners can focus on supporting children and families.
About the Role:
You will:
- Provide administrative and business support to the Family Help Team
- Coordinate meetings, diaries, and documentation
- Maintain accurate records and case information systems
- Support data collection, reporting, and performance monitoring
- Assist with communication between teams, partners, and families
- Contribute to the smooth operation of the service
About You
You will:
- Have excellent organisational and administrative skills
- Be confident using a range of digital systems
- Pay close attention to detail
- Be able to manage competing priorities effectively
- Enjoy working collaboratively in a fast-paced environment
- Share our commitment to improving outcomes for children and families
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This is an opportunity to play a key role in supporting a service that makes a meaningful difference to local families.
Family Help is about building on strengths, creating opportunities, and working alongside families to achieve sustainable change. If you share our ambition to deliver excellent support and improve outcomes for children and young people, we'd love to hear from you.
Join us and help shape the future of Family Help within the Families First Programme.
How to Apply:
To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application:
Job Description And Person Specification
We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.
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Recruitment Timelines:
Advert close date: 23:55pm on Sunday 9th of August 2026
Please click here to view: Lambeth Staff Benefits
Contact Information:
For an informal discussion, please contact: Manyara Walker, on mwalker1@lambeth.gov.uk
Successful candidates will be asked to apply for a Enhance Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs
You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
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