Responsibilities Will Include

• Acting as a welcoming first point of contact for families, professionals and visitors.
• Supporting the day-to-day operation of Family Hubs.
• Coordinating meetings, preparing paperwork and taking accurate notes where required.
• Monitoring shared mailboxes and responding to enquiries.
• Maintaining accurate records and electronic systems.
• Supporting financial and procurement processes.
• Producing professional correspondence, reports and documents.
• Monitoring health and safety information and supporting local compliance processes.
• Working collaboratively with colleagues, partners and stakeholders across the district.
• Providing flexible support across Family Hub locations when required.

About You

We are looking for someone who enjoys helping people and takes pride in delivering excellent customer service.

You Will Be

• Friendly, approachable and confident when dealing with members of the public.
• Organised and able to manage competing priorities in a busy environment.
• A strong communicator with excellent interpersonal skills.
• Comfortable working both independently and as part of a wider team.
• Confident using Microsoft Office and a range of IT systems.
• Able to maintain accurate records and work to deadlines.
• Flexible and willing to travel between Family Hub locations when required.
• Committed to supporting children, young people and families within your local community.

Previous Administrative Experience Is Essential.

What We Offer

In Return We Can Offer You

• 29 days annual leave plus bank holidays, increasing to 30 days after 5 years' service
• Generous contributory pension scheme
• Training and an ongoing plan for development
• Employee-focused support networks and staff groups
• A rewarding and meaningful career making a difference to local families
• Access to Kent Rewards, providing discounts on many local and national brands and services

Additional Information

• This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.
• The interview process will consist of a panel interview and a short practical assessment.
• This role requires regular travel across the district. Whilst the role involves travel, Kent County Council is committed to making reasonable adjustments and applications will be considered from individuals who are unable to drive due to a disability.
• This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Interested?

If you are passionate about supporting children, young people and families and would like to be part of a friendly and supportive team, we would love to hear from you.

Join us and help make a positive difference to the lives of families across Sevenoaks District.

About Your Application

When completing your application, please pay particular attention to the "Reason for Application" section. This forms an important part of our shortlisting process and will be used alongside the information provided elsewhere in your application to help determine whether you are invited to interview.

We encourage you to use this section to demonstrate how your skills, experience, knowledge and personal qualities meet the requirements of the role. Please provide clear examples where possible and ensure you tell us why you are interested in joining the Family Hubs service.

Applications that do not fully complete this section may be at a disadvantage during the shortlisting process.