Central Bedfordshire Council
Business Support Officer - Fostering Team
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Team: Fostering Team – Business Support Officer
Job Family: Providing – CBG5
Salary: £25,989 - £26,403 per annum
Hours: 37 hours per week
Location:
You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.
Contract Type: Hybrid - Fixed term for 12 months (funded role)
Closing Date: 4th September 2026
Interview Date: w/c 7th September 2026
About us
At Central Bedfordshire, we are ambitious for our children, young people and foster carers. We are committed to providing stable, nurturing homes where children can thrive and achieve their potential.
Relationship-based practice is at the heart of everything we do. We work alongside children, families and their networks to build on strengths and achieve positive outcomes. Our workforce values the supportive culture within Central Bedfordshire, where managers and senior leaders are visible, approachable and invested in staff wellbeing and development.
We are committed to providing a wide range of learning and development opportunities, helping our employees build their skills, progress their careers and continue delivering high-quality services to children and families.
About the role
As a Business Support Officer, you will undertake a varied range of administrative duties, including:
- Answering and responding to telephone calls, taking messages, and directing enquiries appropriately.
- Managing team inboxes and responding to enquiries in a professional and timely manner.
- Completing statutory checks and obtaining references.
- Liaising with partner agencies and professionals.
- Supporting staff to meet key deadlines.
- Managing filing systems and archiving documents.
- Processing and paying invoices, ensuring financial records are maintained accurately.
- Organising and coordinating meetings and events.
- Preparing agendas and taking accurate minutes.
- Producing correspondence and supporting documentation for families and professionals.
- Running reports and maintaining databases.
- Assisting with the allocation and tracking of work.
- Monitoring tasks to ensure they are completed accurately and on time.
- Communicating effectively with internal and external stakeholders.
- Conducting research using available resources, including online systems and organisational tools, and presenting findings within agreed timescales.
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About You:
We are looking for someone who:
- Has excellent verbal and written communication skills and is confident dealing with enquiries by telephone, email and in person.
- Is highly organised, with strong time management and prioritisation skills.
- Has experience carrying out administrative and financial processes, including invoice processing.
- Is confident using Microsoft Office applications to produce reports, letters, forms and statistical information.
- Can work independently, use initiative and maintain attention to detail.
- Is flexible, adaptable and committed to supporting the aims and values of the service and Central Bedfordshire Council.
Our Offer
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page.
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.
Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
For an informal discussion about this position, please contact: Lauren Abraham at Lauren.Abraham@centralbedfordshire.gov.uk or call 0300 300 4035
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Safeguarding:
Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.
To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
Your application to us is a reflection of who you are professionally and should give us an accurate and authentic picture of your skills, experiences and if applicable qualifications. Before you submit your application, we will ask you to confirm if you have used AI.
Our National Careers Service team offer a free monthly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours. Please book your place here.
More information about this service can be found here: Support getting into work or learning | Central Bedfordshire Council
All new starters will join us on a four-month probationary period. During this time, if you are offered a Hybrid role you will be required to attend a Central Bedfordshire Council office location more frequently to support thorough and well-supported onboarding into your role. Please keep this in mind if you anticipate extensive travel to Central Bedfordshire.
Please note we are unable to offer sponsorship for our roles. Successful applicants that may require a visa will need to consider the options for obtaining and/or maintaining the legal right to live and work in the UK for the duration of the contract offered.
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