NWSSP Legal & Risk Services
Business Support Officer - Pharmacy
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Job Overview
The Business Support Officer will be responsible for providing high quality, professional and confidential administrative and business support to the senior management team, including co-ordinating operational and resourcing tasks, processing documentation, drafting communication materials and organising meetings and events.
They will also provide accurate and efficient data validation and reporting in response to routine planning and financial schedules and other information requirements of key internal and external stakeholders, including Health Education and Improvement Wales, Health Boards and Trusts, Universities and Welsh Government.
The post holder will be responsible for the management of day-to-day queries received from Health Boards and Trusts and other stakeholders in relation to on-going projects and programmes, acknowledging messages, supplying standard responses and escalating as appropriate.
If the successful candidate does not possess the NVQ Level 4 Business Administration qualification, full support and funding will be given to ensure this is completed.
Main duties of the job
- Assisting in Planning and Design, including co-ordination and documentation of operational and resource tasks
- Developing and maintaining close working links with Finance for the purposes of reconciling workforce and financial data, as well as other stakeholders
- Co-ordinating event planning, communicating with suppliers
- Undertaking small scale projects
- Working with the budget holder, using oracle to raise requisitions and receipt incoming invoices in a timely manner. Collating financial information to give updates to colleagues
- Assist with arranging travel including booking of hotels/transport
- Request new/replacement IT equipment and software following through to ensure delivery by IT service desk
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The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Detailed Job Description And Main Responsibilities
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You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Experience
Essential criteria
- Educated to NVQ Level 4 in Business Administration or equivalent level of qualification or significant equivalent previous proven experience
- Understanding of the need to maintain confidentiality
- Significant knowledge and experience of Microsoft Office, Outlook and the ability to adapt computing skills to new software as required, and a working knowledge of clerical, administration and HR procedures
Experience
Essential criteria
- Ability to work as part of a team and recognise the needs of others and their demanding workloads, to achieve deadlines and outcomes together
Applicant requirements
- Welsh language skills are desirable
Documents to download
- JD&PS – English (PDF, 456.4KB)
- SD&MP – Cymraeg (PDF, 544.3KB)
- Occupational Health Form (PDF, 1.2MB)
- NWSSP Recruitment Services Privacy Notice (PDF, 404.2KB)
- NWSSP - About Us (PDF, 6.6MB)
- NWSSP - Our Benefits (PDF, 490.4KB)
- NWSSP - Buddion (PDF, 458.9KB)
- PCGC -Amdanom (PDF, 6.7MB)
- Guidance Notes for Applicants (PDF, 322.5KB)
- Integrated Medium Term Plan 2025-2028 (PDF, 15.1MB)
- Integrated Medium Term Plan 2025-2028 - Cymraeg (PDF, 18.0MB)
Further details / informal visits contact
- Name: Elin Sinnett
- Job title: Administration Team Manager
- Email address: elin.sinnett2@wales.nhs.uk
- Telephone number: 01443 443443
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