The Guildhall Northampton
Business Support Officer (Waste)
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Business Support Officer (Waste)
About The Role
West Northamptonshire Council’s Waste team look after a diverse range of waste services including collecting resident's waste and recycling from the kerbside, providing household waste recycling centres, and making arrangements for the safe treatment, recycling and disposal of all materials collected. The waste team also manages a number of closed landfill sites and is responsible for street cleansing throughout the area.
We are a friendly and supportive team with a positive ‘can do’ culture.
We are recruiting for two roles within the waste management team to provide finance and admin support as part of the Business Support team.
This position is fixed term for a minimum of 9 months, up to 12 months.
What will you be doing?
- Working alongside our colleagues within the waste team, you will support the team by assisting with setting up suppliers, purchase orders and help pay invoices using our finance system (ERP).
- Interacting with residents by phone to help solve problems and queries.
- Supporting the team responding to resident’s complaints.
- Keeping address data up to date on Bartec.
- Performing general administrative work around the office.
About You
- Educated to a minimum of NVQ Level 4 or have the equivalent experience.
- Experience of managing business improvements, analysing and solving complex process, and helping customers.
- A recognised finance or business qualification will be an advantage as well as experience of working in a local authority waste team, ideally working with data.
- Excellent communicator both verbally and in writing.
- Good IT skills including databases and spreadsheets.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Our benefits
You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.
About Us
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.
Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.
West Northants Council, where careers thrive.
Attached documents
- [Waste BSO JD.pdf](Waste BSO JD.pdf)
Job Details
- Salary: £26,914 - £27,781
- Salary Frequency: Annual
- Working Hours: 37
- Job Reference: Ref/120/8464
- Contract Type: Full Time
- Closing Date: 20 September, 2026
- Job Category: Waste Management
- Location: Towcester, United Kingdom
- Job Posted Date: 4 September, 2026
Apply
Additional Actions
Spread the word
Referral Form
Your name (required)
Your email address (required)
Receiver name (required)
Your friend's email address (required)
This form is protected by Google reCAPTCHA. By using this form you agree to the Google Privacy Policy and Google Terms of Use.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills