WMJobs
Business Support Officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Sandwell Metropolitan Borough Council,
If you are looking for a new challenge and are interested in supporting parents and children, this could be the role for you.
The Role
The role will involve:
- Acting under the direction of the Fair Access Co-Ordinator, to provide the full range of Business and Administrative support to the Sandwell Fair Access Team and the wider School Admissions Service.
- Carrying out finance related tasks to support the smooth running of panels and the team.
- Supporting the Fair Access Service within the School Admissions Service.
- Dealing with enquiries in relation to children whose cases are referred to Fair Access.
Key Duties
- Dealing with internal / external enquiries by telephone / in person via the Council’s One Stop Shop.
- Inputting data / importing information / preparation of spreadsheets.
- Preparing, producing and sending letters to parents / carers.
- Photocopying / scanning / filing.
- Delivering an excellent customer service to parents / carers, schools and other agencies.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Essential Requirements
- NVQ Level 3/equivalent or above in a relevant area (e.g. Business Administration) or relevant experience.
- GCSE (or equivalent) Maths and English at Grade C or above.
- Proficient in Microsoft Word and Excel, with strong administrative and data management skills.
- Experienced in taking accurate minutes and compiling confidential reports.
- Skilled in maintaining and updating confidential electronic and manual records, ensuring data accuracy and compliance.
- Experienced in using information management systems to retrieve, manage and analyse information and data.
- Competent in raising invoices, processing credit notes and placing purchase orders.
Hours
37 Hours Term Time + 5 days
Closing Date
19th August 2026
Please submit a CV and supporting statement to anna_ndoria@sandwell.gov.uk before the closing date.
We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to submit your CV as soon as possible. When submitting your CV and supporting statement, please refer to the supporting documents attached.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you are an internal candidate and currently at risk, please let the recruiting manager know.
If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.
If you have a disability and require assistance in submitting your CV, please contact
For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs
Click here to find out more about our One Team Framework: Values and Behaviours
https://www.sandwell.gov.uk/WeAreSandwell/council/story
#WeAreSandwell
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location