Cornwall Council
Business Support Reception and Administration
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About the Role
This is a fantastic opportunity for a proactive individual, who enjoys working in a busy, fast-paced environment, to join us as we implement our organizational strategy, values, and culture.
The post holder will provide a consistent reception, attendance, and administrative support function. The role receives and routes general enquiries, prepares approved information and recruitment packs, and provides event and office administration.
The role also includes routine organizational ordering and petty-cash administration, day-to-day IT and SharePoint support, administrative support for the Business Support Lead, onsite health and safety monitoring, and limited medication support.
Key Qualifications, Skills, and Experience
- Maths and English at Level 2 (GCSE grade C/4 or equivalent)
- Professional, welcoming, and customer-focused approach
- Calm, reliable, and resilient when dealing with a busy reception and competing demands
- Flexible and adaptable, with the ability to respond positively to changing or reactive priorities
- Uses initiative while recognizing when matters need to be referred or escalated
- Committed to inclusion, safeguarding, and high standards of service
- Strong administrative experience in a busy office, reception, or customer-service environment
- Experience of providing high-quality front-of-house and customer service by telephone, email, and in person
- Experience of maintaining accurate records, trackers, files, and confidential information
- Experience of managing a varied workload with frequent interruptions and changing priorities
- Good working knowledge of Microsoft Office and confidence using digital systems for records, communication, and administration
- Understanding of confidentiality, data protection, and the need to handle personal information appropriately
- Excellent organizational and time-management skills, with the ability to multitask effectively
- Ability to prioritize and reprioritize work quickly while maintaining accuracy and meeting deadlines
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
How to Apply
Please visit our website https://stepintolearning.org.uk/vacancies/, where you will find the job description and person specification. Complete the online application form and submit to info@stepintolearning.org.uk, detailing your experience and highlighting the skills and attributes you would bring to the role.
Closing date of application: 4th September 2026. Interviews will take place in the week commencing 14th September 2026, and you will be notified if you have been shortlisted or not.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
We offer a competitive salary package, a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.
Step into Learning is committed to safeguarding and promoting the welfare of all learners and expects their employees to share this commitment. The successful candidate will be subject to a Disclosure and Barring Service (DBS) check. We are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community, and we offer a range of benefits to encourage a work-life balance.
This is not a Cornwall Council vacancy. Please contact the organization directly for further information.
Organisation Address:
The Orchard Centre, Blind Hole, Market Street, Launceston, PL15 8AU
Contact Detail:
Lucy Muldowney
Email: lucy.muldowney@stepintolearning.org.uk
Website: https://stepintolearning.org.uk/vacancies/
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills