About You

Essential:

• Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities
• Excellent organisational and multitasking skills
• Strong communication and interpersonal abilities with a range of audiences
• The ability to develop good working relationships with managers and staff and gain a good understanding of service areas to ensure you are supporting and advising them in the most effective way possible.
• Proficiency in Microsoft Office Suite and other relevant software
• Experience in working as part of a team in a fast-paced environment.
• A proven track record of establishing and improving business processes
• Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.
• Strong numeracy and literacy skills plus broad experience in area of expertise.
• Enthusiasm and pride in your work are qualities we welcome.
• You will be used to working to tight deadlines and with high accuracy in written correspondence.

Desirable:

• Recognised vocational qualification or degree qualified.
• Experience in the administration of meetings and taking notes actions would be beneficial.
• Previous experience of supervising a team of administrative staff or setting longer term work priorities within a defined team.
• Understanding of HR processes and procedures would be beneficial.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 9. Please locate the job profile here:

Job profiles: Business support services

To hear more about this opportunity please contact Diane.Pratt@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: to be confirmed

Benefits of working for us

How To Apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional Information

We are changing

Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident

We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.