The role:

We are currently seeking a permanent full time Business Support Team Supervisor to join our central business support team that supports our high-profile work in Children’s Services.

As a service we value creativity and teamwork and contribute to a workplace that thrives on innovation and collaboration. Colleagues within Business Support can elevate their career in an environment that values fresh ideas and effective teamwork.

What will your day look like?

Anything from coordinating workloads, allocating resources and ensuring your team is well-equipped to deliver a professional, timely and customer-focused service. As a Team Supervisor, you’ll work closely with colleagues and stakeholders across Children’s Assessment and Safeguarding Services, building strong relationships and ensuring clear responsibilities and expectations are understood between Business Support and our customers. You’ll provide coaching, guidance and performance support to your team, helping colleagues achieve their full potential within their chosen career pathways while fostering a positive and resilient team culture. Your day may include monitoring performance, resolving operational challenges, implementing service improvements, supporting recruitment and training activities, and identifying new opportunities to promote and strengthen the Business Support service. Throughout it all, you’ll play a key role in ensuring the delivery of high-quality services, maintaining high standards of accuracy and confidentiality, and contributing to the continuous improvement of a service that makes a real difference to children, young people and families.