Career Moves Group I B Corp™
Business Systems Administrator
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Career Moves are partnering with a respected, long-standing property real estate company based in the heart of London that is seeking an experienced Business Systems Analyst to join their team.
About the Role
The Business Systems Administrator will play a pivotal role in driving the performance, reliability, and continuous evolution of the organisation's core business systems. Acting as the go-to expert for the Horizon real estate platform and its associated modules, you will collaborate with internal stakeholders, external managing agents, and software partners to optimise processes, enhance user experience, and deliver innovative system improvements that support business growth and operational excellence.
Duties
- Act as the primary administrator and subject matter expert for Horizon and associated business systems.
- Provide first and second-line application support, troubleshooting issues and coordinating resolutions with software vendors where required.
- Manage user access, permissions, security roles, and system configurations.
- Maintain system, master, and reference data to ensure accuracy, integrity, and compliance.
- Support system upgrades, enhancements, testing, and the deployment of new functionality.
- Assist with the implementation, integration, and optimisation of new business applications and technologies.
- Identify opportunities to improve processes, increase automation, and maximise system utilisation across the business.
- Create and maintain system documentation, user guides, training materials, and operational procedures.
- Deliver user training and ongoing support to promote best practices and user adoption.
- Liaise with internal stakeholders, external managing agents, software vendors, and service providers to ensure effective system performance.
- Support business-critical projects involving Horizon and other enterprise applications.
- Help maintain data quality, governance standards, and system controls.
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Skills & Experience
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- Minimum 3 years' experience in a Business Systems, ERP Support, Application Support, Systems Administration, or similar role.
- Experience supporting business-critical systems within property, real estate, finance, or related commercial environments.
- Strong troubleshooting, analytical, and problem-solving skills with the ability to work independently.
- Proven experience managing relationships with end users, stakeholders, and third-party software vendors.
- Ability to prioritise workloads and manage multiple tasks within a fast-paced environment.
- Excellent communication skills with a customer-focused and collaborative approach.
- Proactive, inquisitive mindset with a passion for leveraging technology to improve business performance and processes.
- Experience with Horizon, Yardi, MRI, or similar property management platforms would be advantageous.
- Knowledge of SQL, Power BI, SSRS, or other reporting and data analysis tools is desirable.
- Understanding of property management operations and real estate finance is beneficial.
- Experience supporting system implementations, upgrades, integrations, or transformation projects is advantageous.
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