Bromford
Business Systems Analyst
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Contract: 12-month fixed-term
Hours: Full time, 37.5 hours per week
Contractual base: Hybrid working
Additional requirements: Occasional out-of-hours working to support project delivery and system changes
Closing date: 04/09/2026
Shape the systems that help us deliver for our customers
Technology is central to how we deliver services, make decisions and improve the customer experience. As a Business Systems Analyst, you'll help ensure our systems evolve to meet the needs of a modern, customer-focused organisation.
This is an opportunity to play a key role in delivering strategic technology projects, identifying opportunities for improvement and turning business requirements into effective technical solutions. Working with stakeholders across the organisation, you'll help shape how our systems, data and processes work together to support our colleagues and customers.
What You'll Be Doing
You'll lead and support the delivery of system improvement and implementation projects, helping introduce new technologies and enhance existing applications in line with our technology strategy.
Working closely with stakeholders, you'll gather requirements, analyse business processes and translate organisational needs into practical system solutions. You'll also support system integration, data management and application resilience, ensuring our technology continues to perform effectively and reliably.
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Alongside project delivery, you'll create and maintain high-quality documentation, provide expert technical advice and work collaboratively across IT teams to ensure new solutions are successfully transitioned into day-to-day operations.
What You'll Bring
We're looking for someone who can combine technical expertise with strong stakeholder management skills and a passion for continuous improvement.
You'll Have
- Experience delivering system improvement, implementation or transformation projects
- Strong experience working with enterprise applications, databases or data integration solutions
- Experience gathering requirements and translating business needs into system solutions
- An understanding of Microsoft technologies, cloud services and wider IT environments
- Strong communication and influencing skills, with the ability to build relationships across a range of stakeholders
- The ability to explain technical concepts clearly to non-technical audiences
- Experience working collaboratively to deliver positive business outcomes
Qualifications in business analysis or IT solutions design would be advantageous, although we're equally interested in the experience and expertise you can bring to the role.
Why join us?
At BFL, we're investing in technology that helps us work smarter, deliver better services and create positive outcomes for our customers. You'll be joining a collaborative team where your ideas and expertise will help shape future solutions, improve business processes and support meaningful organisational change.
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Apply by
Please submit your application through our website by Friday 4th September. Early applications are encouraged as we review throughout the campaign.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction.
What We Offer
- Flexible and hybrid working; many roles support working across our main locations and home.
- Performance related pay based on shared success.
- A choice of pension schemes with employer contributions of up to 10%.
- Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family.
- Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more.
- Generous holiday, occupational sick pay and paid family leave.
- Fully funded professional membership, if a requirement of your role.
- Continuous learning and development opportunities.
The Values
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