KeolisAmey Docklands
Business Transformation & Innovation Analyst
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
KeolisAmey Docklands (KAD) operates and maintains the Docklands Light Railway (DLR) on behalf of Transport for London. Every day, we deliver a safe, reliable and customer-focused railway for millions of passengers across London.
As we enter an exciting new franchise period, we are looking for a talented and analytically minded Business Transformation & Innovation Analyst to help drive innovation, transformation and continuous improvement across our business. This is an exciting opportunity to work at the heart of our Commercial & Strategy team, helping shape the future of the DLR through data-driven insight, innovation and emerging technologies.
The Role
Reporting to the Business Transformation & Innovation Manager, you will support the delivery of KAD's transformation and innovation agenda, helping identify opportunities to improve operational performance, customer experience, safety and commercial outcomes. You will analyse complex datasets, support innovation projects, maintain risk and performance reporting, evaluate emerging technologies, and provide recommendations that help solve business challenges and create value for our customers and stakeholders. This role is ideal for someone who enjoys working with data, technology, innovation and continuous improvement within a complex operational environment.
What You'll Do
- Support the delivery of KAD's innovation and transformation programmes.
- Analyse large and complex datasets to identify trends, opportunities and risks.
- Produce reports, dashboards and recommendations for senior leaders and stakeholders.
- Support the development and implementation of innovation initiatives and business improvement projects.
- Assist with maintaining the franchise risk register and performance frameworks.
- Work collaboratively with internal and external stakeholders to identify opportunities for innovation and operational improvement.
- Support the implementation of KAD's SEED (Service Excellence Every Day) business management framework.
- Assist in evaluating emerging technologies, AI solutions and automation opportunities.
- Contribute to business cases, investment proposals and improvement initiatives.
- Monitor the effectiveness and benefits realisation of transformation activities.
- Support compliance, governance and reporting requirements across the franchise.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You'll Need
Essential
- Experience supporting business transformation, innovation, continuous improvement or change initiatives.
- Strong analytical skills with experience interpreting complex datasets.
- Experience producing reports and recommendations using data-driven insights.
- Excellent communication and stakeholder engagement skills.
- Experience using data analysis and reporting tools.
- Strong Microsoft Office skills, particularly Excel and PowerPoint.
- Ability to identify trends, risks and opportunities and translate findings into actionable recommendations.
- Strong organisational skills with excellent attention to detail.
Desirable
- Experience working with Power Platform, Power BI, Power Apps or automation tools.
- Experience using AI tools or data analytics platforms.
- Experience within rail, transport, infrastructure or other regulated environments.
- Knowledge of innovation management or continuous improvement frameworks.
- Familiarity with business transformation programmes.
- Knowledge of operational risk management and governance processes.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What We Offer
As part of the Transport for London family, we offer:
- Free travel on the TfL network for you and a nominated partner/family member.
- 75% discount on National Rail Season Tickets.
- Defined Contribution Pension Scheme with up to 10% employer contribution.
- Interest-free season ticket loan.
- Salary Sacrifice EV Care Leasing and Cycle 2 Work Schemes
- Doctor Care Anywhere healthcare access.
- Perkbox discounts and rewards.
Join Us
If you're passionate about innovation, data, technology and continuous improvement, and want to help shape the future of the DLR, we'd love to hear from you. Help us deliver Service Excellence Every Day.
We are committed to building a diverse workforce and particularly encourage applications from underrepresented groups, including women, early career talent (under 25) and individuals from ethnically diverse backgrounds
Please note: If you are successful and offered the role, you will be required to undergo a Baseline Personnel Security Standard (BPSS) which must be deemed satisfactory by the company. This will include a Disclosure and Barring Service (DBS) check, verification of your home address, employment reference checks covering the last three years and your right to work in the UK.
Closing Date: 28th September 2026
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location