Sedgwick
Business Transformation Manager UKIMEA
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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Business Transformation Manager UKIMEA
Job Location
United Kingdom
Job Type
Permanent
Remuneration
Competitive salary taking into account skills, experience and qualifications
Role Overview
Drive transformation across our UKIMEA business by harnessing AI, innovation and technology to deliver smarter ways of working and measurable business value.
Join Sedgwick's expanding International Transformation team and help shape the future of our UKIMEA business through innovation, technology and business transformation. Reporting to the SVP Transformation Lead for International, you will play a key role in identifying how Artificial Intelligence, automation and emerging technologies can improve operational efficiency, enhance customer experiences and deliver measurable business value. Working closely with Operations, Technology, Product and business leaders, you will translate strategic priorities into practical transformation initiatives that support growth across the organisation.
Key Responsibilities
- Drive transformation initiatives using AI, innovation and technology
- Collaborate with various teams to identify and implement process improvements
- Translate strategic goals into actionable transformation plans
- Coordinate initiatives from discovery through to implementation
- Develop transformation roadmaps and establish measures of success
- Support business process redesign and facilitate workshops
- Evaluate, prioritise and implement innovative solutions
- Bridge the gap between business and technology teams
- Drive adoption of new ways of working and support organisational change
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Key Skills and Experience
- Business Transformation Expertise: Experience in delivering strategic transformation initiatives.
- Innovation & AI Mindset: Genuine interest in Artificial Intelligence and emerging technologies.
- Business Analysis & Process Improvement: Skilled in gathering requirements and analysing business processes.
- Project & Stakeholder Management: Proven ability to manage complex initiatives and build strong relationships.
- Technology Partnership: Ability to collaborate between business and technology teams.
- Change Leadership: Comfortable challenging the status quo and driving adoption of new ways of working.
- Communication & Influence: Excellent communication skills with the ability to engage and influence stakeholders.
- Commercial & Strategic Thinking: Ability to balance innovation with operational and commercial considerations.
- Qualifications & Industry Experience: Degree educated in a relevant discipline, with experience in consulting, insurance, claims management, financial services or other regulated environments. Professional certifications in project management, Agile, Digital Transformation, AI or Change Management are beneficial.
- Language Skills: Fluent English is essential; French language skills would be advantageous within our international environment.
Benefits
Remuneration & More
- Competitive salary
- Appropriate incentive (bonus) scheme
- Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
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Health & Support
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Group Income Protection
Other Benefits
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Employee assistance programme for employee wellbeing
- Discounts on various products and services
About the Opportunity
This isn't just a position, it's an opportunity to build a rewarding career. Working directly with senior leadership, you will contribute to one of the company's most ambitious transformation programs, combining business reinvention, digital innovation, AI adoption, and international collaboration across multiple countries. This is a rare opportunity to make a visible impact in a global organisation while working on strategic initiatives that will shape the future of the insurance and claims industry.
Next Steps
Think we'd be a great match? We'd love to hear from you - apply today.
If you're unsure whether you meet every requirement, we still encourage you to apply. We welcome applications from people of all backgrounds and experiences, including those returning to work or looking for a new career opportunity.
Sedgwick is committed to creating an inclusive workplace and does not tolerate discrimination of any kind. We welcome applications from all suitably qualified candidates.
Following the closing date, applications will be reviewed and shortlisted candidates will be invited to interview, either virtually or in person.
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