Maritime and Coastguard Agency
Business Unit Manager

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475573 Business Unit Manager
Maritime and Coastguard Agency
Apply before 11:55 pm on Sunday 6th September 2026
📍 Location: Southampton (This role is suitable for hybrid working)
💷 Salary: £35,663 - A Civil Service Pension with an employer contribution of 28.97%
🕘️ Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time
🏆️ Available Positions: 1
UK Customer Maritime Services (UKCMS) is a directorate within the Maritime and Coastguard Agency responsible for delivering customer-facing maritime services, regulation, and industry engagement. It oversees key functions including the UK Ship Register, seafarer training, examination and certification, and acts as the primary interface with industry and stakeholders to promote safe, compliant, and competitive UK maritime operations. UKCMS also drives regulatory innovation within training and ship registration, supports seafarer safety and wellbeing, and provides strategic coordination through business planning, performance management, financial oversight, and risk management to ensure effective and efficient delivery across the directorate.
The Business Unit Manager supports and delivers core processes across data, finance and governance within the UK Customer Maritime Services (UKCMS) directorate.
The role focuses on capturing, analysing and presenting financial and performance data to provide clear, actionable insight for stakeholders, supporting both operational delivery and strategic decisions. This includes improving and automating reporting through tools such as Excel and Power BI.
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Top Responsibilities
- Lead the creation, analysis and continuous improvement of performance, quality and management information (MI) data across the UKCMS directorate
- Produce and present monthly performance reports, providing clear insights to stakeholders at all levels
- Develop and maintain dashboards and reporting tools, identifying data issues and driving improvements through automation (e.g. Excel, Power BI)
- Analyse trends to assess demand and inform operational and strategic decision-making
- Monitor and report on financial and governance performance
- Track and manage directorate spend, ensuring accurate records, forecasting and alignment with budgets
For more information on the role and responsibilities please see the full job advert on CS Jobs using the link provided.
Benefits
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.


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About You
To be successful in this role you will need to have the following experience:
- Demonstrable experience using Microsoft Excel to an intermediate level and an understanding of Power BI to capture, analyse and present organisational and financial data clearly to a range of stakeholders.
- Experience monitoring and managing team budgets and finances.
- An ability to work collaboratively with stakeholders to understand requirements of a project/activity.
- Experience in leading a team though change and continual improvement, identifying areas for improvement and simplifying processes.
How to Apply
👉 Read the full description and apply here: https://bit.ly/3S54VUk
This vacancy closes at 23:55 on Sunday 6th September 2026
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