Virgin Atlantic
Cabin Maintenance Supervisor
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Location: On-site; Virgin Atlantic Heathrow Airport, Hounslow, TW6 2PJ
Hours: Full time, 4 on 4 off shift pattern. Rotating shifts of 05.00am–05.00pm and 11.00am–11.00pm.
Contract type: Permanent
Salary: Competitive
Closing date: 18 October 2026
We review applications on a first-come, first-served basis and may close the application window early if we receive a high volume of applications.
In a nutshell
This is where operational leadership meets the frontline of the Virgin Atlantic experience. As a Supervisor within Cabin Maintenance, you will be responsible for ensuring our aircraft cabins are delivered to the highest possible standards of safety, quality, and reliability.
Working at the heart of our engineering operation, you will lead teams and coordinate activity across multiple stakeholders to ensure every aircraft leaves LHR Line ready to deliver brilliant customer experience. It is a fast-paced, highly regulated environment where precision, leadership, and decision-making all matter.
This role offers the opportunity to take ownership of shift performance, influence operational outcomes, and play a critical role in maintaining the standards that define Virgin Atlantic.
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- Lead and deliver cabin and IFEC maintenance plans within your shift, ensuring all work is completed safely, on time, and to required standards
- Supervise and line manage teams of engineers and technicians, allocating resources effectively to meet operational priorities
- Act as the key point of coordination between engineering teams, production, planning, and third-party providers
- Maintain oversight of safety, compliance, and regulatory adherence across all maintenance activity
- Drive performance against key operational metrics including on-time performance, technical standards, defect levels and cost control
- Manage and support your team, including performance, engagement, and day-to-day leadership responsibilities
- Identify and implement continuous improvement opportunities to enhance efficiency and cabin standards
- Ensure accurate maintenance records and documentation are completed in line with regulatory requirements
About you
- Proven experience operating within an aircraft maintenance environment, ideally within cabin or production settings
- Demonstrated leadership capability, including managing and developing teams of engineers or technicians
- Valid CAA licence qualifications with relevant approvals on aircraft types, or equivalent technical expertise
- Strong understanding of airworthiness regulations, safety standards, and compliance requirements
- Experience managing operational performance, including productivity, quality, and cost control
- Demonstrated ability to lead in a fast-paced, high-pressure environment with shifting priorities
- Sound knowledge of people management principles, including performance management and employee engagement
- Effective communication skills, with the ability to coordinate across multiple stakeholders and functions
- Working knowledge of engineering systems and tools, with confidence operating at a key user level
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Accessibility and inclusion
We're committed to making our recruitment process accessible. If you need reasonable adjustments or additional support, you can let us know in your application.
If you'd prefer to speak to someone directly before or during your application, interview or assessment, please contact our recruitment team at recruitment@fly.virgin.com.
We know every role and candidate is different, so we'll discuss the adjustments available for the role and at each stage of the recruitment process.
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