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☕ Café Manager – Krave Dessert Café
Location: Northwood
Full-Time
Love great coffee, amazing desserts, and creating a brilliant customer experience?
Krave Dessert Café is looking for an experienced Café Manager to take ownership of our day-to-day operation and help take the business to the next level.
We’re looking for someone energetic, organized, and commercially minded who knows how to lead a team, keep standards high, and create an atmosphere that keeps customers coming back.
🍰 The Role
As Café Manager, you'll have responsibility for the overall performance and smooth running of Krave, including:
- Leading, motivating, and developing the team
- Managing staff rotas and ensuring efficient staffing levels
- Delivering consistently excellent customer service
- Driving sales and looking for ways to grow the business
- Maintaining high standards across food, drinks, presentation, and cleanliness
- Managing stock levels, ordering, and supplier relationships
- Controlling wastage and keeping an eye on costs
- Ensuring opening and closing procedures are followed
- Handling customer feedback and resolving issues confidently
- Making sure the café is always looking and operating at its best
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🙌 Who We're Looking For
We're looking for an experienced café or hospitality manager who:
- Has previous management experience in a busy café, restaurant, or similar hospitality business
- Is confident leading and managing a team
- Has a strong understanding of stock, labor, and cost control
- Is commercially minded and motivated by increasing sales
- Has excellent customer service skills
- Is organized, reliable, and hands-on
- Leads from the front rather than managing from the sidelines
- Brings positive energy to the team and the café
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✨ Why Krave?
Krave is all about great desserts, great drinks, and great experiences.
We're looking for someone who wants more than just a management job — we want someone who can really take ownership of the café, bring ideas to the table, and help us grow.
If you're an experienced hospitality manager who loves building strong teams, delivering brilliant service, and running a successful operation, we'd love to hear from you.
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