Green & Fortune
Café Supervisor
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Café Supervisor - Open Day
Join us for our London Museum Open Day!
Apply for our Café Supervisor role and, if shortlisted, you’ll be invited to our Open Day at our Head Office on 28 September.
About the Role
We’re looking for a Café Supervisor to join the café team at London Museum, opening its doors on 28 November in the heart of historic Smithfield, bringing together thousands of years of London’s history through world-class events, experiences and hospitality.
Key Responsibilities
- Operations: Take the lead on shift, making sure the café is ready for service, well stocked and running smoothly from opening through to close.
- People: Lead by example, organising the team, coaching colleagues and creating a positive, supportive environment built around great service.
- Coffee, Food and Guest Experience: Keep standards high across coffee, food presentation and service, making sure the team has the product knowledge and confidence to look after every guest.
- Service Performance: Keep an eye on tills, cash handling, replenishment, portion control and wastage, responding quickly to the demands of a busy café operation.
- Standards and Collaboration: Work closely with the kitchen and wider management team while maintaining high standards of food safety, cleanliness and operational compliance.
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What You’ll Bring
- Proven experience in a supervisory or senior team role within a busy café or similar hospitality environment, with the confidence to take responsibility for a shift.
- Good coffee and product knowledge, with an understanding of café service, equipment and the standards needed to deliver a consistent guest experience.
- Confidence leading and organising a team, delegating tasks, coaching colleagues and stepping into service on the counter, floor or till when needed.
- A hands-on, organised approach, with experience of tills, cash handling, stock and replenishment, opening and closing procedures and maintaining food safety standards.
Makers’ Benefits
- Company Sick Pay: Up to 5 days after 1 year of service
- Staff Discounts: 50% off in our restaurant and 25% off at our cafés
- Holiday Allowance: Up to 33 days with length of service (an extra 3 days after 3 years and an additional 2 days after 5 years)
- Volunteer Day: One paid day off each year to support a community or charity of your choice
- Hospitality Essentials - Benefit Hub: Discounts on retail, groceries, gyms, and more
- Cycle to Work Scheme
- Refer a Friend Scheme
- Learning & Development: Access to our portal and further education through apprenticeship programmes
- G&F Support Scheme
- Hospitality Action: Access to a confidential Employee Assistance Programme (EAP)
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The Story of Our Makers
Since 2008, our Makers have been creating exceptional hospitality across London's restaurants, cafés, bars, workplaces and event venues. From chefs and bartenders to event professionals and front-of-house teams, we're united by a passion for great food, genuine service and creating experiences people remember.
Nearly 20 years on, that spirit still defines who we are: independent, hands-on, and committed to doing hospitality differently.
Our ESG Commitment
We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.
Diversity, Equality, and Inclusivity
Committed to diversity, equality, and inclusivity, we encourage applications from individuals of all backgrounds. Please contact our People team at people@greenandfortune.co.uk should any adjustments be necessary throughout the recruitment process.
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