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Wood County Hospital

Call Center Representative / Call Center / Per Diem

Derby
Posted 3 days ago
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Elevate your career at Wood County Hospital, where you're not just a number – you're a vital part of a team making a real difference.

Call Center Representative / Call Center / Per Diem

Provides personal care and professional excellence by operation of the main hospital telephone console system, the in-house paging system, monitoring the alarm panels, and monitoring other 24-hour department needs such as keys.

Job Duties

  • Operate the switchboard with courtesy and professionalism. Answer and direct telephone calls in a polite and informative manner.
  • Take and relay messages.
  • Page individuals to inform them of telephone calls, using paging and interoffice communication equipment.
  • Make general overhead announcements.
  • Responsible for overhead/beeper paging of emergency calls (Stats and Codes).
  • Assists patients in making telephone calls, local, person to person calls, and long distance.
  • Assists callers with other questions.
  • Other duties as assigned

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Why you're a good match

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Benefit Summary

  • Join our team, and you’ll have access to a cutting-edge facility with state-of-the-art technology. You’ll also interact with some of the region's top-notch healthcare professionals. You’ll find plenty of opportunities to grow and advance your career.
  • We’ll also reward your hard work with:

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Great health, dental, and vision plans

Competitive wages

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Generous short term and long term disability plans

Employer-matched 403(b)

Employer sponsored cash balance pension plan

Vacation and Holiday time

Generous tuition reimbursement

And a lot more!

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“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”

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Skills

Switchboard operation
Telephone etiquette
Paging system management
Alarm monitoring
Emergency communication
Customer service
Communication
Data entry
Interoffice communication

Location

Derby, England, United Kingdom

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