United Living Group
Call Handler
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Description
About the Role
We are looking for a confident and customer-focused Call Advisor to join our team. This is a fast-paced, inbound role where you will be the first point of contact for our clients and their tenants, delivering clear, efficient, and professional support.
Key Responsibilities
- Handling inbound calls from clients and tenants
- Providing updates on ongoing repairs
- Booking new appointments and adjusting existing visits
- Delivering accurate company information and guidance
- Managing communications via phone, email, and internal systems
- Using systems such as 3CX, Teams, Outlook, and TotalMobile (Connect)
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Qualifications
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Previous experience in inbound call handling or a customer service role
- Strong communication skills with a professional and approachable manner
- Ability to remain calm and resilient in a busy environment
- Efficient, organised, and able to manage multiple tasks
- A reliable team player who supports colleagues and contributes to a positive working environment
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location