Camping and Caravanning Club
Campsite Manager
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Site Manager
Hourly Rate: £12.80-£15.56 based on Site
Seasonal contract, working 40-47 hours per week
Location: Candidates must be prepared to work anywhere in the UK (including England, Scotland, and Wales)
"The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team."
About the Role
Our Site Managers play a vital role in creating exceptional experiences for our campers. As the leader of a Club campsite, you'll be responsible for delivering outstanding customer service, maintaining high operational standards, inspiring your team to create a welcoming, safe, and enjoyable environment for every camper. If you own your own caravan, motorhome, campervan, or RV, have a passion for customer service, and enjoy leading teams in a unique outdoor setting, this could be the perfect opportunity for you. In return, you'll enjoy the chance to live and work on some of the UK's most beautiful campsites while making a real difference to our campers' holidays and leisure experiences.
Main Duties and Responsibilities:
- Inspires the Site team to perform and embrace the Club's values and behaviors by being a role model in all Site duties.
- Leads the Site team to ensure the delivery of consistently high standards of customer service to achieve an exceptional camper experience.
- Ensures Site policies are implemented and interpreted to the benefit of all campers, in a friendly, flexible, and consistent way.
- Oversees all aspects of Site operations including: the general upkeep of the site, ground care and grass cutting, inspection, cleanliness of amenities, reception, and service areas.
- Completes required forms, reports, and associated electronic/paperwork, ensuring site compliance with relevant legislation, such as Health & Safety and GDPR.
- Manages expenditure in line with approved budgets, maintaining financial discipline and supporting the achievement of Site profitability and performance targets.
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Required Experience, Knowledge, Skills, and Abilities:
- Management experience in a sector or background that could transfer into holiday/leisure accommodation/Site Management.
- Experience and having responsibility for legislative aspects of an operation, such as Health & Safety, GDPR, etc.
- Site experience is advantageous but not essential if you have transferable skills.
- People management skills.
- Ability to undertake the physical demands of the role and to work in all weathers.
- Experience of working within a busy customer environment or team.
- Confident using computers and digital systems, with the ability to complete booking administration, customer records, and other day-to-day office tasks while learning new technology.
- Excellent customer-facing, relationship-building, and interpersonal skills.
- Right to work in the UK.
- A full UK driving license.
- A minimum of two satisfactory references (upon successfully being offered a contract).
- Must own a Caravan/Motorhome/Campervan/RV at the time of application.
Working Hours:
Site Managers are required to work 40-47 hours a week over a 5-day period which can be over both weekends and bank holidays to meet the needs of the site. Site Managers complete 40 hours during Winter and 47 hours in Summer.
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Application Process:
We ask that Site Managers are prepared to work on any of our sites across the UK network.
Applicants must be available for a first stage online interview during the second half of October and the first week of November. Applicants must also be available for an in-person Assessment Day at our Blackmore Club Site on the 19th November. Applicants will be notified if they are successful, the following week. Applicants will then start the Site Manager training programme in January 2027.
Successful candidates will undertake a 10-12-week, on-the-job intensive training programme commencing in January.
Benefits:
The Club provides a staff pitch for the duration of your contract, complete with an electric hook up point free of charge so you can live and work comfortably on site.
Site Managers are entitled to 28 days holiday (pro rata).
How to Apply
If you wish to apply for this role, please complete our online application form located on our careers page.
Please note that we only externally recruit One Site Manager per site and all applications must be individual. If you would like to apply as a couple, we would ask you to consider our Site Assistant applications for both or one member of a couple.
We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply.
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