Bath Spa University
Campus Operations Administrator - HACKNEY, LONDON
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Application Deadline: 6 September 2026
Department: Bath Spa University London
Location: Bath Spa University London (Hackney)
Compensation: Grade 5 - Starting from £29,588 rising to £33,002 per annum + £2.5K MPS
Description
Bath Spa University is hiring an engaged and committed Campus Operations Administrator to join the Operations Team at the BSU London Campus in Hackney.
Working as part of a small team, this role is a core contact point for students, staff, and visitors to the campus and will work across a range of areas from front-of-house customer service to key operational administration.
About the Role
- Coordinate daily operational activities of the Campus, including the timely and proper opening and closing of the campus (including Saturdays and evenings)
- To act as a first point of contact for staff, students, and visitors at the front desk by providing proactive and professional customer service.
- Work collaboratively with the rest of the teams, and other teams in Hackney and our other campuses to deliver efficient service, collaborate, and problem solve.
- Assist in the planning and delivery of events across the site.
- Undertake crucial Health and Safety roles and responsibilities such as Fire Warden, First Aider, carry out risk assessments, and trip hazard management.
- A range of other duties to meet the changing and evolving needs of the Campus, as required by the line manager.
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About You
- Flexible and able to commit to a moving shift-based working pattern that includes evenings and weekends.
- Demonstrated experience in delivering excellent front-of-house customer service.
- Able to work productively in a busy, high-pressure, student facing environment
- Self-starter with a demonstrable history of using initiative and taking proactive decisions within the workplace.
Additional Information
- Salary Grade 5 - Starting from £29,588 rising to £33,002 per annum + £2.5K MPS
- The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.
- This is a full-time, in-person, shift-based role that will involve regular weekend and evening attendance in line with the campus opening hours.
- An Enhanced DBS Check is required for this role.
- Interview Date: 16th September 2026
- Please note that as of April 2024, there has been a change in the UK’s sponsorship threshold. Regrettably as the salary for this role falls beneath this, you will not be eligible for sponsorship therefore your application will automatically be rejected.
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Staff Benefits
We offer a wide range of great benefits at BSU, including:
- Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement
- Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits
- Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme
- Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling
- Transport schemes including Electric Vehicle Scheme and Cycle to Work
- Wide range of discounts and financial benefits, accessed through and easy-to-use app
For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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