East and North Hertfordshire Teaching NHS Trust
Cancer Centre Receptionist Administrator
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Cancer Centre Receptionist Administrator
We are recruiting for a part-time Cancer Centre Receptionist Administrator who will be primarily based in our contact centre, who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
About the Role
The Cancer Services at the Mount Vernon, Northwood is looking for a Receptionist Administrator to work as part of a dedicated and friendly team.
The receptionist administrator is responsible for welcoming the patients to the Cancer Centre to assist in the smooth running of the patients' visit, by liaising with the nurses, radiographers, transport departments, and other colleagues.
Responsibilities
- Rotate between the Radiotherapy reception, Chemotherapy Suite reception, and Patient Registration.
- Work in a busy and very demanding environment, especially when covering all roles during periods of sickness or annual leave.
- Welcome all patients into the Cancer Centre and check them in for their appointment.
- Deal with any queries from patients or staff that come in by phone, and ensure that all patient appointments are made as required.
- Provide comprehensive support to the team.
- Ensure that knowledge and process of Chemotherapy and Radiotherapy regimes are fully known and kept up to date.
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Our Values
Include, Respect, and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
About Us
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide, and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We Run The Following Hospitals
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
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We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation, and our staff and patients are at the heart of delivering this ambitious agenda.
Application
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly and to get the best out of you during the selection process, please let us know.
Contact Information
For further details or informal visits, contact:
- Name: Stefan McLaren
- Job Title: Service Manager
- Email Address: Stefan.mclaren@nhs.net
- Telephone Number: 07866 804498
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