Financial Conduct Authority

Regulating financial services firms and financial markets in the UK, https://www.fca.org.uk/careers

Requirements of the role

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

This position sits within the Register and Authorisations Services Department within Authorisations and will lead the Controls and Capabilities team. The purpose of the role is to strengthen Authorisations’ ability to identify, understand and act on issues that affect delivery, control, capability and operational resilience.

Role Responsibilities

• Manage high-profile, cross-cutting initiatives that improve how Authorisations operates, from identifying problems and analysing evidence through to delivery, implementation and measuring impact
• Shape and improve key processes, using quality assurance findings, operational data, risk insight and stakeholder feedback to ensure effective and well-controlled ways of working
• Use data, assurance outcomes and regulatory knowledge to identify themes, question assumptions, drive improvement activity and ensure actions deliver meaningful results
• Develop clear reporting, management information and governance frameworks that enable senior leaders to understand risks, issues, priorities, decisions and progress at a glance
• Oversee the implementation of the Authorisations capabilities framework, ensuring training, guidance and expectations support both current performance and future organisational needs
• Support the practical use of AI, automation and external best practice, assessing opportunities and risks whilst delivering improvements that enhance efficiency and effectiveness
• Oversee operational change across Authorisations, ensuring new requirements are understood, embedded into processes and adopted across day-to-day activities
• Build strong relationships across teams and stakeholders, setting clear priorities, developing capability, improving resilience and holding delivery owners accountable for outcomes and results